Sadie Settle
Giant Food Stores
Philadelphia,PA
2027
years of professional experience
Diligent assistant bakery manager with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.
Dynamic assistant manager with a passion for customer service and team leadership. Proven ability to enhance store performance and foster a positive work environment through effective decision-making and time management.
Work History
Assistant Bakery Manager
- Assisted in daily operations, ensuring efficient workflow and optimal store performance.
- Coordinated staff schedules to enhance productivity and maintain adequate coverage during peak hours.
- Monitored inventory levels, conducting regular audits to ensure stock accuracy and availability.
- Implemented training programs for new employees, fostering a culture of teamwork and customer service excellence.
- Resolved customer inquiries and complaints, maintaining high satisfaction levels through effective communication.
- Analyzed sales data to identify trends, contributing to strategic merchandising decisions and promotional efforts.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Developed marketing strategies to attract new customers, increasing foot traffic.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Learned how to manage time when work needed to be done and customers showed up and the phone could be ringing at the same time and there was no other employees working that shift.
Childcare Provider
- Assisted in daily operations, ensuring efficient workflow and optimal store performance.
- Coordinated staff schedules to enhance productivity and maintain adequate coverage during peak hours.
- Monitored inventory levels, conducting regular audits to ensure stock accuracy and availability.
- Implemented training programs for new employees, fostering a culture of teamwork and customer service excellence.
- Resolved customer inquiries and complaints, maintaining high satisfaction levels through effective communication.
- Analyzed sales data to identify trends, contributing to strategic merchandising decisions and promotional efforts.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Developed marketing strategies to attract new customers, increasing foot traffic.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Learned how to manage time when work needed to be done and customers showed up and the phone could be ringing at the same time and there was no other employees working that shift.
Education
High School Diploma
Skills
Customer service
Team leadership
Decision-making
Time management
Customer relations
Workload management
Multitasking and organization
Team collaboration
Verbal and written communication
Problem-solving
Timeline
Assistant Bakery Manager
Giant Food Stores
2020 - CurrentRead More
Childcare Provider
Ymca
2018 - 2020Read More
Swenson Art And Technology
High School Diploma
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