Summary
Overview
Work History
Education
Skills
References
Timeline
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Sadie St Pierre

Richmond,USA

Summary

Dynamic Office Manager with a proven track record in enhancing operational efficiency and supporting business objectives. Demonstrates exceptional communication and customer service skills, adept at managing high-pressure situations while providing personalized support. Combines strong time management and multitasking abilities to streamline workflows and optimize team performance. Committed to identifying opportunities for improvement to foster a collaborative and productive office environment.

Overview

14
14
years of professional experience

Work History

Office Manager/ Marketing Coordinator/Referral Director

Red Oak Realty
El Cerrito, CA
03.2022 - Current
  • Maintained secure and organized workspace by overseeing daily office operations.
  • Generated supply orders ensuring accurate data management.
  • Coordinated conferences for agents and clients.
  • Facilitated collaboration among agents nationwide to ensure optimal client experiences in diverse locations.
  • Provided on-site assistance to agents for addressing diverse needs.
  • Designed brochures and flyers to enhance property marketing efforts.

Veterinary Receptionist

Ironhorse Vetcare
Dublin, CA
05.2021 - 03.2022
  • Coordinated patient appointments across various medical specialties and departments.
  • Handled numerous call lines concurrently.
  • Guaranteed correct charging of radiologist fees to appropriate clients.
  • Rectifying outstanding invoices.
  • Tracked stock of office materials and breakroom essentials efficiently.
  • Facilitated effective communication to alleviate emotional stress in tense scenarios.

Veterinary Receptionist/ Assistant

Dermatology for Animals
Oakland, CA
02.2020 - 05.2021
  • Facilitated smooth transitions for patients during admissions and discharges.
  • Coordinated procedures with attention to efficiency.
  • Strengthened rapport by maintaining detailed correspondence with doctors and clients daily.
  • Supported Doctor in appointments by recording significant exam notes.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.

Veterinary Receptionist/Assistant

Kensington Veterinary Hospital
Kensington, CA
01.2019 - 02.2020
  • Collected comprehensive medical histories for patients attending wellness checks and consultations.
  • Performed detailed reviews on cytology samples using specialized equipment.
  • Provided vaccination services, completed blood draws and handled medication administration.
  • Maintained cleanliness to support a hygienic hospital environment.
  • Answered a multi-line phone system and directed callers to the requested personnel.

Retail Management

Wags and Whiskers
Bath, ME
11.2010 - 12.2018
  • Managed staff and resources during weekends.
  • Managed customized ordering process for clients.
  • Executed daily operational procedures at the start and end of shifts.
  • Managed restocking process for inventory.
  • Oversaw comprehensive store operations encompassing customer service excellence, product expertise, and technical support.

Education

General Studies -

Southern Maine Community College
South Portland, ME
05.2015

Diploma -

Morse High School
Bath, ME
06.2013

Skills

  • Flexible / Adaptable
  • Communication
  • Customer service
  • Personalized support
  • Empathy
  • Efficiency
  • Time management / Multitasking
  • Ability to navigate high pressure situations
  • Office administration
  • Event scheduling
  • Supply ordering
  • Customer relationship management
  • Problem solving
  • Record keeping

References

  • Regan Reed, Owner of Wags and Whiskers, 207-449-2262, reganreed@gmail.com
  • Gia Martin, Lead Client Service Representative Manager (Ironhorse Vetcare), 925-556-1234, gia@ironhorsevetcare.com
  • Janet Morris, Senior Office Manager (Red Oak Realty), 510-292-2000, Janetmorris@redoakrealty.com
  • Chloe Chaput, Personal Reference, 415-992-1510, chloechaput@me.com

Timeline

Office Manager/ Marketing Coordinator/Referral Director

Red Oak Realty
03.2022 - Current

Veterinary Receptionist

Ironhorse Vetcare
05.2021 - 03.2022

Veterinary Receptionist/ Assistant

Dermatology for Animals
02.2020 - 05.2021

Veterinary Receptionist/Assistant

Kensington Veterinary Hospital
01.2019 - 02.2020

Retail Management

Wags and Whiskers
11.2010 - 12.2018

General Studies -

Southern Maine Community College

Diploma -

Morse High School
Sadie St Pierre