SADIS CASTILLO
FORT MYERS,FL
Summary
Bilingual registered medical assistant with 10+ year of experience. I have work in different specialties in the medical field such as Internal medicine, Suboxone clinic, Neurology, Infectious Disease, Orthopedic and Pain Management. Most recent experienced with COVID-19 tests such as SARS2 Igg, Igm and PCR swabs. Telehealth appointment experienced.
Overview
15
15
years of professional experience
Work History
Medical Secretary
Naples Surgery Center
Naples, FL
04.2024 - Current
- Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
- Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained a clean and organized office environment to promote a positive atmosphere for both staff and patients.
- Performed various administrative tasks by filing, copying and faxing documents.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Obtained payments from patients and scanned identification and insurance cards.
- Prepared and processed patient referrals and transfer requests.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Prepare patient charts for surgeries and procedures such as lasers.
Medical Assistant
Coastalmed Urgent Care
Fort Myers , FL
02.2018 - 02.2023
- Obtained client medical history, medication information, symptoms and allergies.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
Medical Assistant
Lee Health ID Specialist
Fort Myers, FL
06.2015 - 01.2018
- Monitor and report incidents of infectious diseases to local and state health agencies.
- Assist physician with therapeutic procedures, such as injections, immunizations, suturing and wound care, and infection management.
- Assist physician on hospital rounds or house calls, updating charts, ordering therapy, and reporting back to physician.
- Obtain prior authorization for specialty medications for Hepatitis C, HIV and IV infusions.
- Follow up and manage patient care at home to make sure patient would have proper diagnostic testing and analyses during treatment.
Medical Assistant
Dr. Manny Hernandez/ FAMILY PRACTICE
Cape Coral, FL
01.2010 - 05.2015
- Record patients' medical history, vital statistics, or information such as test results in medical records.
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
- Authorize drug refills and provide prescription information to pharmacies.
- Clean and sterilize instruments and dispose of contaminated supplies.
- Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
- Contact medical facilities or departments to schedule patients for tests or admission.
- Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests.
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
- Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
Education
ASSOCIATE OF SCIENCE - Science/X-Ray medical technician
Heritage Institute
Fort Myers, FL2010
High School Diploma -
Continental Academy
Miramar, FL08.2005
Skills
- Charting expertise
- Wound care and irrigation
- Proper sterilization techniques
- Medical billing
- Professional bedside manner
- Understands medical procedures
- Venipuncture and phlebotomy
- Inventory and supply management
- Advanced anatomy knowledge
- HIPAA compliance
- Vital sign monitors
- Preparing specimens and samples
- Bilingual in Spanish and English
- Certified in Basic Life Support (BLS)
- EKG set up and monitoring
- Diagnostic procedures
- Calm and level-headed under duress
- Team management and supervision
- Understands mobility assistance needs
- Specimens collection and processing
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Secretary
Naples Surgery Center
04.2024 - Current
Medical Assistant
Coastalmed Urgent Care
02.2018 - 02.2023
Medical Assistant
Lee Health ID Specialist
06.2015 - 01.2018
Medical Assistant
Dr. Manny Hernandez/ FAMILY PRACTICE
01.2010 - 05.2015
ASSOCIATE OF SCIENCE - Science/X-Ray medical technician
Heritage Institute
High School Diploma -
Continental Academy