Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Saeed Karim

Orland Park,IL

Summary

Seasoned Operations Manager and talented leader with years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

10
10
years of professional experience

Work History

Software QA Engineer

TechGlobal
06.2023 - Current
    • Created successful test scripts to manage automated feature testing,
    • Planned and devised cohesive test plans for projects using advanced testing technologies.
    • Developed and executed QA test cases, scripts and procedures for automated software maintenance.
    • Collaborated with QA analysts to establish, meet and maintain quality assurance thresholds based on best-practice tools.

Operations Manager

Era Transport
01.2015 - 06.2023
    • Supervised operations staff and kept employees compliant with company policies and procedures.
    • Developed systems and procedures to improve operational quality and team efficiency.
    • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
    • Led hiring, onboarding and training of new hires to fulfill business requirements.

Intermodal Dispatcher

C&K Trucking
04.2013 - 01.2015
  • Handled incoming calls and emails from customers regarding issues with deliveries.
  • Checked that each scheduled route was appropriately covered by delivery drivers.
  • Monitored and tracked status of shipments in transit to confirm on-time delivery.
  • Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.

Education

High School Diploma -

Alan B Shepard High School
Palos Heights, IL

Skills

  • Strategic Partnership
  • Project Management
  • Staff Training
  • Policy and Procedure Implementation
  • Customer Service
  • Manage Contracts
  • Staff Management
  • Workflow Planning
  • SAP
  • Management

Accomplishments

  • Supervised team of 74 staff members.
  • Increased company savings by 35% through corporate consensus-building and cross-functional geographical team coordination and development.

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Timeline

Software QA Engineer

TechGlobal
06.2023 - Current

Operations Manager

Era Transport
01.2015 - 06.2023

Intermodal Dispatcher

C&K Trucking
04.2013 - 01.2015

High School Diploma -

Alan B Shepard High School

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Saeed Karim