SAEEDA ADAMS
Philadelphia,PA
Overview
5
5
years of professional experience
Work History
Customer Service Associate
Wawa Food Markets
Philadelphia, PA
06.2023 - Current
- Deliver outstanding customer service to ensure a positive shopping experience.
- Operate cash registers efficiently, handling cash, credit card, and digital payments with accuracy.
- Assist in food preparation following health and safety guidelines.
- Stock shelves, replenish inventory, and maintain clean, organize workspaces.
- Resolve customer inquiries and complaints promptly and professionally.
- Supported team members during busy shifts to maintain smooth operations.
Security Officer
Applied Universal
Philadelphia , PA
02.2023 - 06.2023
- Monitored premises and recorded activity in daily officer reports.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Verified photo IDs and tickets to allow guests passage.
- Completed incident reports to record security or loss prevention incidents.
Non-Profit Office Assistant
La Salle University
Philadelphia, PA
02.2022 - 06.2023
- Research non-profit members by their LinkedIn accounts
- Edit non-profit workbooks through Adobe and Word.
- Answered phone calls and welcomed visitors to office.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Maintained business records by updating customer information.
- Delivered messages and ran errands.
- Copied, sorted and filed records of office activities and business transactions.
Cashier
Target
Philadelphia , PA
09.2022 - 12.2022
- Accepted cash and credit card payments, issued receipts and provided change.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
Brand Associate
Gap, Inc
Upper Darby, PA
09.2020 - 10.2022
- Promoted branding initiatives while maintaining product displays to adhere to corporate standards
- Maintained consistent visual merchandising standards to highlight product features, attract customers and boost sales
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Answered 5-15 incoming telephone calls each shift to provide product and services information
- Assisted 3-5 teammates with sales-processing tasks to meet daily sales goals each shift
- Trained all recent sales employees on effective sales, service, and operational strategies to maximize team performance.
Cashier
Fresh Grocer
Upper Darby, PA
10.2019 - 03.2020
- Processed financial transactions daily
- Restored cleanliness by wiping down conveyor belt and counters
- Assisted customers in finding specific products, answered questions, and offered product advice.
Education
Bachelor of Business Administration - Marketing
La Salle University
Philadelphia, PA05.2025
Skills
- Microsoft Office (Word, PowerPoint, Excel), Google Suite
- Customer service
- Written and oral communication skills
- Cash register operation
- Retail merchandising expertise
Timeline
Customer Service Associate
Wawa Food Markets
06.2023 - Current
Security Officer
Applied Universal
02.2023 - 06.2023
Cashier
Target
09.2022 - 12.2022
Non-Profit Office Assistant
La Salle University
02.2022 - 06.2023
Brand Associate
Gap, Inc
09.2020 - 10.2022
Cashier
Fresh Grocer
10.2019 - 03.2020
Bachelor of Business Administration - Marketing
La Salle University
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