SAFERI ALBERT
Vancouver
Summary
Team member who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service. Reliable, friendly and quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience.
Overview
10
10
years of professional experience
Work History
Mobile Expert
T-Mobile
Portland, OR
05.2025 - Current
- Resolved inquiries and troubleshooting mobile device issues
- Educated customers on product features, plans, and promotions to enhance user experience
- Assisted in training new staff on sales and operational procedures
- Maximize sales with personalized recommendations tailored to customers needs
Team Member
Columbia Sportswear
Beaverton, OR
09.2023 - 06.2025
- Maintained top 3 on the leaderboard for replenishment for a month.
- Created detailed reports outlining project progress and results achieved.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Assisted customers with product selection and ordering process.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Worked hard to learn required tasks quickly to maximize performance.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Trained new team members using approved training materials and information.
Sales Associate
Metro by T-Mobile
Vancouver, WA
03.2017 - 10.2023
- Responded to all customers inquiries thoroughly and professionally.
- Greeted customers in a timely fashion, while quickly determining their needs.
- Trained and mentored new sales representatives.
- Earned management trust by serving as key holder, responsibly opening and closing store.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Tracked sales performance metrics to identify trends in market place.
- Handled customer complaints in a professional manner.
- Conducted inventories on a regular basis to track stock levels.
Merchandiser
Macys
Vancouver, WA
09.2016 - 02.2017
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Responsible for ensuring that products are represented effectively in store.
- Making sure customers find everything they need in the right place.
- Helped customers select products that best fit their personal needs.
- Educated customers on product and service offerings.
- Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
- Processed shipments and maintained organized stock shelves.
- Organized displays according to company standards and specifications.
Sales Associate/ Cashier
Burlington Coat Factory
Vancouver, WA
09.2016 - 02.2017
- Processed an average of 100 transactions each day in a timely manner.
- Maintained visually appealing and effective displays for the entire store.
- Offered exceptional customer service to differentiate and promote the company brand.
- Kept the showroom clean and maintained neat, orderly product displays.
- Attended weekly team meetings to review performance goals and objectives.
- Organized stockroom shelves according to size, color or style.
Education
High School Diploma - undefined
Fort Vancouver High school of International Studies
Vancouver, WA06.2016
Skills
- Store planning and design
- Organized
- Inventory control procedures
- Strong communication skills
- Flexible schedule
- Creative mindset
- Team player
- Leadership Qualities
- Sales and Marketing
- Product Knowledge
- Technical Support
- Computer Skills
- Training and mentoring
Timeline
Mobile Expert
T-Mobile
05.2025 - Current
Team Member
Columbia Sportswear
09.2023 - 06.2025
Sales Associate
Metro by T-Mobile
03.2017 - 10.2023
Merchandiser
Macys
09.2016 - 02.2017
Sales Associate/ Cashier
Burlington Coat Factory
09.2016 - 02.2017
High School Diploma - undefined
Fort Vancouver High school of International Studies