Summary
Overview
Work History
Education
Skills
Timeline
Generic

SAFERI ALBERT

Vancouver

Summary

Team member who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service. Reliable, friendly and quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience.

Overview

10
10
years of professional experience

Work History

Mobile Expert

T-Mobile
Portland, OR
05.2025 - Current
  • Resolved inquiries and troubleshooting mobile device issues
  • Educated customers on product features, plans, and promotions to enhance user experience
  • Assisted in training new staff on sales and operational procedures
  • Maximize sales with personalized recommendations tailored to customers needs

Team Member

Columbia Sportswear
Beaverton, OR
09.2023 - 06.2025
  • Maintained top 3 on the leaderboard for replenishment for a month.
  • Created detailed reports outlining project progress and results achieved.
  • Adhered to safety guidelines while operating machinery or stocking shelves.
  • Assisted customers with product selection and ordering process.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Trained new team members using approved training materials and information.

Sales Associate

Metro by T-Mobile
Vancouver, WA
03.2017 - 10.2023
  • Responded to all customers inquiries thoroughly and professionally.
  • Greeted customers in a timely fashion, while quickly determining their needs.
  • Trained and mentored new sales representatives.
  • Earned management trust by serving as key holder, responsibly opening and closing store.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Tracked sales performance metrics to identify trends in market place.
  • Handled customer complaints in a professional manner.
  • Conducted inventories on a regular basis to track stock levels.

Merchandiser

Macys
Vancouver, WA
09.2016 - 02.2017
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Responsible for ensuring that products are represented effectively in store.
  • Making sure customers find everything they need in the right place.
  • Helped customers select products that best fit their personal needs.
  • Educated customers on product and service offerings.
  • Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
  • Processed shipments and maintained organized stock shelves.
  • Organized displays according to company standards and specifications.

Sales Associate/ Cashier

Burlington Coat Factory
Vancouver, WA
09.2016 - 02.2017
  • Processed an average of 100 transactions each day in a timely manner.
  • Maintained visually appealing and effective displays for the entire store.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Kept the showroom clean and maintained neat, orderly product displays.
  • Attended weekly team meetings to review performance goals and objectives.
  • Organized stockroom shelves according to size, color or style.

Education

High School Diploma - undefined

Fort Vancouver High school of International Studies
Vancouver, WA
06.2016

Skills

  • Store planning and design
  • Organized
  • Inventory control procedures
  • Strong communication skills
  • Flexible schedule
  • Creative mindset
  • Team player
  • Leadership Qualities
  • Sales and Marketing
  • Product Knowledge
  • Technical Support
  • Computer Skills
  • Training and mentoring

Timeline

Mobile Expert

T-Mobile
05.2025 - Current

Team Member

Columbia Sportswear
09.2023 - 06.2025

Sales Associate

Metro by T-Mobile
03.2017 - 10.2023

Merchandiser

Macys
09.2016 - 02.2017

Sales Associate/ Cashier

Burlington Coat Factory
09.2016 - 02.2017

High School Diploma - undefined

Fort Vancouver High school of International Studies