Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
Generic
Saffeldeen  Hassan

Saffeldeen Hassan

Parsippany,NJ

Summary

1. Well-rounded professional committed to interacting with guests and resolving issues to propel customer satisfaction. Smoothly resolves issues, greets guests and oversees reception at busy establishments. Polished and tolerant when handling high-stress situations using appropriate responses.

2. Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.

Overview

4
4
years of professional experience

Work History

Front Desk Associate

Blink Fitness, Equinox Holdings
Parsippany, NJ
08.2022 - 08.2024

1. Membership Sales: Promote and sell gym memberships, packages, and upgrades to prospective members. Meeting or exceeding sales goals.

2. Check-In and Access Control: Verify member identities, check them in, and ensure that only authorized. Individuals have access to the gym.

3. Equipment Assistance: Assist members with using gym equipment, providing guidance on proper form, and equipment functions.

4. Fitness Consultations: Conduct fitness consultations or orientations for new members to help them set. Fitness goals and understanding gym equipment.

Busser

Rod's Steak & Seafood Grill
Morriston, NJ
07.2022 - 10.2022

1. Greeted customers and answered questions about menu items.

2. Provided quick and efficient clearing of tables between courses.

3. Bussed and reset tables in an orderly fashion.

4. Assisted servers with stocking supplies, setting up for service, and cleaning duties.

5. Replenished napkins, condiments, silverware, and glassware as needed.

6. Ensured that each table was properly set before seating guests.

7. Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.

Customer Service Associate

Home Goods Warehouse
Parsippany, NJ
06.2020 - 07.2021

1. Greeted customers and identified their needs.

2. Provided information about products and services available to customers.

3. Assisted customers with returns, exchanges, refunds, and other transactions as needed.

4. Tracked inventory levels of popular items to ensure availability for customers' orders.

5. Handled cash register operations accurately during peak times.

6. Maintained knowledge of current sales promotions and new product releases.

Education

Undergraduates - Criminal Justice

Montclair State University
Montclair, NJ
06-2027

High School Diploma -

Parsippany Hills High School
Parsippany, NJ
06-2023

Skills

  • Fluent in Arabic and English
  • Scheduling appointments
  • Multi-Line Phone Systems
  • Office Administration
  • Information Protection
  • Credit card handling
  • Front Office Support
  • Cash Handling
  • File Management
  • Staff Management
  • Scheduling
  • Listening Skills
  • Problem-solving skills
  • Time Management
  • Property Management Systems

Affiliations

  • Football
  • Wrestling
  • Track & field

Languages

Arabic
Native/ Bilingual

Accomplishments

  • Student of the month in high school
  • Won State final championship In football my freshman year
  • Won state conference my sophomore year
  • Made it to the state Sami final in wrestling freshman year

Timeline

Front Desk Associate

Blink Fitness, Equinox Holdings
08.2022 - 08.2024

Busser

Rod's Steak & Seafood Grill
07.2022 - 10.2022

Customer Service Associate

Home Goods Warehouse
06.2020 - 07.2021

Undergraduates - Criminal Justice

Montclair State University

High School Diploma -

Parsippany Hills High School
Saffeldeen Hassan