Safiatu Seidu
Indianapolis,IN
Summary
Smart DevOps Engineer with career spent in IT designing and planning. Talented leader with extensive knowledge of high availability architecture and concepts. Ready to tackle new challenges in project planning and development capacity. Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals.
Overview
6
6
years of professional experience
Work History
Cloud/DevOps Engineer
DSG
Bear, DE
02.2020 - Current
- Created CI and CD pipelines with Jenkins and Docker to automate the build process of applications.
- Implemented containerization technologies such as Docker and Kubernetes for faster delivery cycles.
- Developed procedures to automate code builds and deployments.
- Maintained version control systems such as GitHub for all software development projects.
- Automated application build and deployment, driving efficiency of code development process.
- Implemented systems automation using scripting languages like Python and Bash.
- Collaborated with developers in order to troubleshoot application related issues quickly.
- Resolved complex technical problems through root cause analysis techniques.
- Monitored system health using Splunk for early detection of issues.
- Analyzed code and corrected errors to optimize output.
- Configured, managed, and monitored cloud-based services such as AWS EC2, S3, EBS, ELB, RDS using Terraform .
- Tested and troubleshot application and documented issue resolutions for development team.
- Participated in and brainstormed with technical working groups, progress meetings to solve issues.
Return Specialist
XPO Logistics
Lebanon, IN
01.2018 - 02.2020
- Identified trends in customer returns that could be used to improve product quality or enhance service offerings.
- Reviewed vendor invoices associated with customer returns for accuracy and completeness.
- Conducted research on customer accounts to resolve return issues.
- Monitored inventory levels of returned items and communicated stock status updates as needed.
- Performed detailed reviews of customer returns to identify any discrepancies.
- Assisted customers with locating replacement parts for defective merchandise.
- Generated weekly reports summarizing return activity and submitted them to management.
- Maintained accurate records of all returned items in database systems.
- Inspected products upon receipt for damage or defects prior to restocking shelves.
- Inspected returned items to identify damage or defects, documenting information in database.
- Checked packaging to verify good quality, no damage and acceptable appearance.
Education
High School Diploma -
OBUASI SENIOR HIGH TECHNICAL SCHOOL
GHANA05-2015
Skills
- Effective Communication
- Software Development
- Incident Management
- Script Maintenance and Updates
- Containerization Technologies
- Task Prioritization
- Strategic Project Planning
- Linux Operating System
- IT Solution Building
- Version Control Systems
- Continuous Integration
- Test Automation
- Scripting Languages
- Virtualization Technologies
- Continuous Deployment
Timeline
Cloud/DevOps Engineer
DSG
02.2020 - Current
Return Specialist
XPO Logistics
01.2018 - 02.2020
High School Diploma -
OBUASI SENIOR HIGH TECHNICAL SCHOOL
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