Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Safiya Muhammad

Falls Church,VA

Summary

Dedicated and equity-driven professional with over 10 years of experience in counseling, recruitment coordination, and stakeholder engagement across education and healthcare settings. Proven expertise in program leadership, onboarding support, event planning, and applicant tracking. Skilled at building inclusive pipelines, guiding stakeholders through complex processes, and leveraging data systems to inform hiring and engagement strategies. Adept at managing fast-paced environments, cultivating cross-functional partnerships, and enhancing recruitment and retention practices. Passionate about aligning talent with mission-driven organizations.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Library Assistant

Loudoun County Public Library
06.2023 - Current
  • Developed and supported engaging programming for teens at After Hours Teen Center.
  • Assisted patrons with locating materials and utilizing library systems effectively.
  • Coordinated community events to promote literacy and engagement within the library.
  • Collaborated with fellow staff members on projects aimed at improving overall library services and offerings.
  • Promoted literacy and reading enjoyment through developing engaging book displays and promotional materials.
  • Processed library card applications and maintained patron records with accurate contact information.

Middle & Elementary School Counselor

Falls Church City & Fairfax County Public Schools
08.2023 - 06.2025
  • Served as admissions liaison for specialized programs, including TJHSST; supported families through application and transition processes.
  • Facilitated group workshops and school-wide programs to promote postsecondary readiness and inclusion.
  • Participated in school-based intervention and equity teams to identify and support high-needs students.

CAMPUS Counselor / Program Coordinator

Loudoun County Public Schools
08.2022 - 07.2023
  • Led districtwide coordination of the CAMPUS college access program, serving 500+ students from underrepresented backgrounds.
  • Oversaw application processes, admissions, onboarding, and family engagement for program participants.
  • Created, disseminated, and evaluated recruitment communications and program materials.
  • Organized and led large-scale events, including campus visits and the annual CAMPUS Celebration.
  • Tracked program outcomes using data tools; produced reports to evaluate program effectiveness.

Professional School Counselor

Loudoun County Public Schools
08.2017 - 06.2022
  • Guided course selection aligned with graduation requirements and long-term career goals.
  • Supported transitions to high school, including course registration and program placements.
  • Analyzed student performance data to support academic and behavioral interventions.

Administrative & Customer Service Roles

Baystate Health, Citizens Bank, Johnson & Hill, Vista IT
01.2003 - 01.2015
  • Supported executives and case managers with scheduling, reporting, and logistical planning.
  • Delivered exceptional customer service across hospital, bank, and call center settings.
  • Maintained confidential records, verified patient admissions, and balanced census data.

Education

M.Ed. - Psychology

Springfield College
Springfield, MA

B.A. - Sociology

University of Massachusetts Amherst

A.A. - Liberal Arts

Holyoke Community College

Skills

  • Talent Acquisition Support
  • Recruitment Event Coordination
  • Onboarding & Compliance
  • Stakeholder & Candidate Relations
  • Applicant Tracking Systems (ATS)
  • Data Tracking & Reporting
  • Program & Curriculum Development
  • Equity & Inclusion Initiatives
  • Microsoft Office Suite Google Workspace
  • Systems: Naviance, Oracle, WinOcular, STARS

Affiliations

  • American School Counseling Association (ASCA)
  • Virginia School Counseling Association (VSCA)

Certification

Virginia Department of Education – School Counselor PreK–12 (Valid through 2029)

Timeline

Middle & Elementary School Counselor

Falls Church City & Fairfax County Public Schools
08.2023 - 06.2025

Library Assistant

Loudoun County Public Library
06.2023 - Current

CAMPUS Counselor / Program Coordinator

Loudoun County Public Schools
08.2022 - 07.2023

Professional School Counselor

Loudoun County Public Schools
08.2017 - 06.2022

Administrative & Customer Service Roles

Baystate Health, Citizens Bank, Johnson & Hill, Vista IT
01.2003 - 01.2015

B.A. - Sociology

University of Massachusetts Amherst

M.Ed. - Psychology

Springfield College

A.A. - Liberal Arts

Holyoke Community College

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Safiya Muhammad