Summary
Overview
Work History
Education
Skills
Timeline
Generic

Safiyah Attar

Jacksonville,FL

Summary

Proven leader and efficient Pharmacy Technician at Walgreens, adept in cash handling and decision-making. Excelled in customer service, resolving complaints with empathy and efficiency. Mentored employees, enhancing team performance and inventory accuracy. Achieved significant improvements in pharmacy productivity through meticulous attention to detail and strong organizational skills.

Overview

19
19
years of professional experience

Work History

Shift Manager

Walgreens
04.2006 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Pharmacy Technician

Walgreens
04.2006 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.

Inventory Specialist

Walgreens
04.2006 - Current
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Performed data entry and completed proper paperwork.
  • Completed physical inventory counts each month.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.

Education

Therapeutic Massage -

Remington College
Jacksonville, FL
2003

Diploma -

Mandarin High School
Jacksonville, FL
1996

Skills

  • Cash Handling
  • Decision-Making
  • Customer service focus
  • Employee Training
  • Handling Customer Complaints
  • Punctual and Reliable

Timeline

Shift Manager

Walgreens
04.2006 - Current

Pharmacy Technician

Walgreens
04.2006 - Current

Inventory Specialist

Walgreens
04.2006 - Current

Therapeutic Massage -

Remington College

Diploma -

Mandarin High School

Similar Profiles

CREATE PROFILE
Safiyah Attar