Professional Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline

Sagan Roney

NWI foot and ankle clinic
Valparaiso,IN
1
Language
1
Certification
13
years of professional experience

Managed various administrative responsibilities, prioritizing data accuracy and thorough attention to detail in all tasks.

Experienced with managing office operations, scheduling, and administrative tasks. Utilizes organizational skills and effective communication to ensure smooth workflow and office efficiency. Track record of supporting team collaboration and adapting to dynamic work environments, ensuring reliable performance.

Work History

OFFICE ADMINISTRATOR

3 Years 3 Months
NWI foot and ankle clinic | 05.2023 - Current
  • Assisted with patient check-ins by verifying insurance details, collecting payments, and updating account information accordingly.
  • Updated patient records, including medical histories and contact details for traceability purposes.
  • Guided patients on appropriate preparation for imaging studies based on established protocols.
  • Operated x-ray machines while adhering to safety guidelines.

DATA OPERATOR

4 Years 4 Months
CSI | 08.2019 - 12.2023
  • Created SQL queries for data manipulation and analysis tasks.
  • Assisted users with accessing and managing data in the system.
  • Participated in training sessions to enhance knowledge of database management tools.
  • Operated computer systems for data input and retrieval following established protocols.
  • Regularly applied software updates to ensure optimal computer performance.
  • Developed and maintained reports regarding computer operations.
  • Managed multiple tasks effectively while displaying adaptability and flexibility.
  • Engaged in ongoing training to improve job skills and knowledge.
  • Verified data accuracy against source documents before final submission.
  • Accurately and efficiently operated computer systems for data entry.
  • Produced weekly reports reflecting performance metrics.

BARTENDER

3 Years 2 Months
Octave grill | 10.2018 - 12.2021
  • Developed strong working relationships with customers and staff.
  • Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
  • Kept bar organized and clean during busy hours.
  • Handled cash drawer accurately throughout shift including opening and closing out register each day.
  • Provided friendly customer service by greeting customers as they arrived at the bar and making recommendations based on their preferences.
  • Demonstrated excellent customer service skills by efficiently responding to requests in a timely manner.
  • Performed all cleaning duties before, during and after shift including sanitizing bar surfaces.
  • Maintained an organized and clean work environment, ensuring all customer areas were properly stocked with supplies.
  • Completed POS transactions, returning currency, coin, and payment cards to patrons.
  • Greeted patrons promptly and cordially, exhibiting excellent guest service skills.

BARTENDER

4 Years 1 Month
Chasers | 10.2013 - 11.2017
  • Managed day-to-day operations of the bar including stocking shelves, coolers, fridges and restocking supplies as needed.
  • Provided superior customer service while managing a fast-paced bar environment.
  • Trained and mentored new team members in proper bar operations.
  • Demonstrated ability to manage staff, delegate tasks, and ensure compliance with company policies.
  • Effectively managed inventory levels of liquor, beer, wine, glassware, ice.
  • Monitored daily sales reports to identify areas of improvement within the bar operations.
  • Handled guest complaints promptly, contacting supervisor immediately for assistance with escalated issues.
  • Assessed bar inventory and completed requisition sheets to restock supplies.
  • Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
  • Completed POS transactions, returning currency, coin, and payment cards to patrons.
  • Trained employees on proper alcohol serving techniques in accordance with local laws and regulations.

Education

Bachelor of Science - Forensic Psychology

Purdue University | West Lafayette, IN

Skills

Achieved efficient data analysis and reporting through expert use of Microsoft Excel.
Strengthened client relationships by providing exemplary customer service.
Enhanced workflow efficiency by managing office administration effectively.
Facilitated clear communication through proficient typing skills.
Met project deadlines by successfully managing multiple tasks.
Increased team productivity through dedicated administrative support.

Certification

Human’s right

Languages

Swedish
Professional Working

Timeline

OFFICE ADMINISTRATOR

NWI foot and ankle clinic
05.2023 - CurrentRead More

DATA OPERATOR

CSI
08.2019 - 12.2023Read More

BARTENDER

Octave grill
10.2018 - 12.2021Read More

BARTENDER

Chasers
10.2013 - 11.2017Read More

Purdue University

Bachelor of Science from Forensic Psychology
Read More
Sagan Roney