Sage Duvall
Haslet
Summary
Sales lead with proven success in surpassing sales targets and enhancing store operations. Skilled in workforce management, customer engagement, and maintaining inventory accuracy while ensuring compliance with company standards. Recognized for leadership abilities and fostering a positive team environment that drives measurable results. Committed to building strong client relationships and continuously improving service and product offerings.
Overview
5
5
years of professional experience
Work History
Sales Lead
Walmart
Haslet
04.2025 - Current
- Managing a team of Sales Associates, while providing coaching guidance to maximize individual success.
- Cultivated strong relationships with key clients and management through proactive communication and follow-up activities.
- Provide excellent customer service throughout the entire sales process, from initial inquiry to purchase completion.
- Built and maintained pipeline that supported monthly, quarterly and annual goals.
- Produced comprehensive reports on sales metrics, including monthly performance reviews with management to drive strategic decisions.
- Analyzed client feedback to identify improvement areas for products and enhance overall customer service quality.
- Planned and organized work meetings aligning with our organization's goals
Sales Associate
Walmart
Haslet
02.2021 - 04.2025
- Greeted customers graciously while offering assistance.
- Assisted customers to find select items to ensure customer satisfaction
- Encouraged additional purchases by suggesting relevant items based on customer needs.
- Introduced promotions and sale opportunities, enticing customers.
- Provided accurate product information and availability to assist customer decision-making.
- Resolved conflicts arising from incorrect orders or damaged goods promptly and professionally.
- Maintained up-to-date knowledge of store policies regarding payments, returns, exchanges and security practices.
Education
High School Diploma -
Northwest High School
Justin, TX05-2021
Skills
- Sales strategy and reporting
- Upselling techniques
- Client relationship management
- Customer service excellence
- Team leadership and coaching
- Performance evaluation
- Collaboration and teamwork
- Adaptability and flexibility
- Effective communication skills
- Conflict resolution strategies
- Multitasking proficiency
Languages
English
Professional
Accomplishments
- Associate of the month February 2025
Timeline
Sales Lead
Walmart
04.2025 - Current
Sales Associate
Walmart
02.2021 - 04.2025
High School Diploma -
Northwest High School