Sage Frankwitt
Tampa,FL
Summary
Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
6
6
years of professional experience
Work History
Account Manager
Apex Systems
2023.01 - Current
- Accomplished technology Account Manager with experience managing corporate client relationships and technology solution sales
- Recognized as a top 15 producer in tier across the company
- Skilled in identifying client needs, presenting tailored technology solutions, and driving revenue growth through consultative sales approaches
- Adept at collaborating cross-functionally to ensure seamless project implementation and exceptional customer service.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Technical Recruiter
Apex Systems
2022.06 - 2023.01
- Experienced and driven Technical Recruiter with a proven track record of attracting and securing top-tier talent across various technology domains
- Adept at leveraging extensive industry knowledge, networking skills, and recruitment strategies to identify and engage the most qualified candidates
- Committed to providing an exceptional candidate experience while ensuring seamless collaboration with hiring managers to meet organizational needs effectively.
- Developed strong rapport with candidates, providing support during interviews, offer negotiations, and onboarding process.
- Successfully filled numerous hard-to-source roles by utilizing creative search methods and tapping into niche networks.
Research Assistant
Florida Gulf Coast University
2021.07 - 2022.01
- Assistant in doing research on law enforcements use of social media on social justice issues
- Responsibilities included literature reviews and data collection.
Assistant Caregiver
Wings of Shelter
2020.11 - 2021.07
- Wings of Shelter is a shelter for minor females rescued from sex trafficking
- Duties included reviewing the cases, attending case meetings, peer mentoring, management of medication, caring for the girls and keeping the safe house at CPS standards.
Server
Carrabas italian Grill
2018.08 - 2019.05
- Responsible for taking customers' orders and ensuring customer satisfaction
- Solving customer conflict and problems as well as processing payments and transactions.
Education
Bachelor of Science - Psychology
Florida Gulf Coast University
Fort Myers, FL08.2021
Associate of Arts - Criminal Justice
Florida Gulf Coast University
Fort Myers, FL08.2021
Skills
- Account Management
- Customer Service
- Teamwork and Collaboration
- Client Relations
- Sales Development
- Project Management
- Client Development
- Talent management
- CRM proficiency
- Pipeline Management
- Complex Problem-Solving
- Staff Management
- Project planning and development
- Stakeholder Communications
- Contract Management
Timeline
Account Manager
Apex Systems
2023.01 - Current
Technical Recruiter
Apex Systems
2022.06 - 2023.01
Research Assistant
Florida Gulf Coast University
2021.07 - 2022.01
Assistant Caregiver
Wings of Shelter
2020.11 - 2021.07
Server
Carrabas italian Grill
2018.08 - 2019.05
Bachelor of Science - Psychology
Florida Gulf Coast University
Associate of Arts - Criminal Justice
Florida Gulf Coast University
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