Sage Harvick
Tempe,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude, able to handle multiple projects simultaneously with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills.
Overview
3
3
years of professional experience
Work History
Assistant Center Director
Mathnasium Learning Center
04.2023 - Current
- Answering phone
- Run floor during instruction/seat kids/attendance/roster
- Run a pod and tutor students when needed
- Curriculum (grading assessments/create learning plans/printing binder material/progress checks)
- Create thank you cards/level up packets/progress check letters to send home to parents
- Managing all instructors
Shift Manager
Chick-fil-A
01.2020 - 03.2023
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Held employees accountable when needed.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Excelled in every store position and regularly backed up front-line staff.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Took care of counting tills, depositing money into Safe Drop, and counting safe to assure correct amount of money was in there.
Education
High School Diploma -
Arizona Western College
Yuma, AZSkills
- Customer Loyalty
- Program Management
- Sales Transactions
- Motivational Leadership
- Manage Operations
- Space Organization
Timeline
Assistant Center Director
Mathnasium Learning Center
04.2023 - Current
Shift Manager
Chick-fil-A
01.2020 - 03.2023
High School Diploma -
Arizona Western College
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