Sage Isaacs

• Labeled, stocked and inventoried department merchandise, checking product quality to promote freshness, review sell-by dates and taking appropriate action to discard expired product.
• Operated point-of-sale (POS) systems and handled cash, performed price checks, applied discounts and coupons and delivered excellent customer service when answering customer questions.
• Stayed current on available products, store promotions and customer service policies to better serve shoppers.
• Scanned, processed and counted inventory, reporting product ordering and shipping discrepancies to department manager.
• Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
• Maintained current knowledge of shelf planograms and end cap plans to merchandise products.

Overnight experience

• Documented project progress to fulfill project requirements and establish traceability.
• Conducted in-person scenario assessments to manage compliance with overnight workload expectations and safety requirements.
• Unloaded trucks and used forklifts and pallet jacks to move product to correct areas within warehouse.
• Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
• Assessed personnel performance and implemented incentives and team-building events to boost morale.
• Oversaw internal support processes, compiling reports to track overnight worker efficiency.
• Updated customers and senior leaders on progress and roadblocks.
• Partnered with project team members to identify and quickly address problems.

• Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
• Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
• Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
• Completed store opening and closing procedures and balanced tills.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.