Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sage Isaacs

Topeka,KS

Summary

Accomplished Cheese Specialist with a proven track record at Hy-Vee, enhancing operational efficiency and sales through expert knowledge and customer engagement. Skilled in food safety protocols and inventory control, adept at staff training and quality assessment. Demonstrated ability to boost team morale and customer satisfaction, with a keen focus on surpassing sales targets.

Overview

8
8
years of professional experience

Work History

Cheese Specialist

Hy-Vee
Topeka , KS
11.2023 - Current
  • Maintained in-depth knowledge of cheese as well as related food and beverages to meet operational needs and boost sales.
  • Greeted customers to educate, answer questions and prepare cheese.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Prepared and submitted weekly deli sales reports to highlight popular and fast-selling items and identify buying patterns.
  • Monitored inventory levels to order new supplies and maintain consistent stock.

Murray's Cheese Master

Dillions
Lawrence, KS
01.2023 - 11.2023
  • Greeted customers in a friendly and professional manner.
  • Adhered to health regulations regarding food handling and sanitation standards.
  • Stocked shelves with fresh items daily.
  • Sliced meats and cheeses and weighed deli items for customers.
  • Rotated product on shelves to ensure freshness.
  • Resolved customer complaints in a timely manner while maintaining a polite demeanor.

Overnight Support Manager/Grocery Clerk

Target
Lawrence, KS
11.2019 - 08.2022

Overnight experience.

  • Documented project progress to fulfill project requirements and establish traceability.
  • Conducted in-person scenario assessments to manage compliance with overnight workload expectations and safety requirements.
  • Unloaded trucks and used forklifts, and pallet jacks to move product to correct areas within the warehouse.
  • Assessed personnel performance and implemented incentives and team-building events to boost morale.
  • Oversaw internal support processes, compiling reports to track overnight worker efficiency.
  • Partnered with project team members to identify and quickly address problems.

Grocery Clerk experience

  • Labeled, stocked and inventoried department merchandise, checking product quality to promote freshness, review sell-by dates and taking appropriate action to discard expired product.
  • Operated point-of-sale (POS) systems and handled cash, performed price checks, applied discounts and coupons and delivered excellent customer service when answering customer questions.
  • Stayed current on available products, store promotions and customer service policies to better serve shoppers.

Shift Leader

Subway
Lawrence, KS
05.2017 - 11.2019
  • Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.
  • Trained sandwich artists to apply attention to detail and commitment to quality.
  • Sanitized food storage and preparation areas to comply with food health and safety requirements.
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Organized food preparation stations and regularly replenished supplies.

Education

GED -

Lawrence Adult Learning Center
Lawrence, KS
11.2022

Skills

  • Food Safety Protocols
  • Quality Assessment
  • Team Oversight
  • Production Planning
  • Inventory Control
  • Inventory Oversight
  • Staff Training

Timeline

Cheese Specialist

Hy-Vee
11.2023 - Current

Murray's Cheese Master

Dillions
01.2023 - 11.2023

Overnight Support Manager/Grocery Clerk

Target
11.2019 - 08.2022

Shift Leader

Subway
05.2017 - 11.2019

GED -

Lawrence Adult Learning Center
Sage Isaacs