Sage Lewis
Huntsville,AL
Summary
Professional skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, POS technology, and inventory management, with friendly and approachable demeanor.
Overview
7
7
years of professional experience
Work History
Barista
Starbucks Coffee Company
09.2021 - Current
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Followed exact recipes for mixing and preparing beverage and food items.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Developed long-lasting customer connections throughout every personal interaction.
Group Leader
AlphaBEST Education Inc.
09.2023 - 12.2023
- Assisted in developing a comprehensive curriculum for the youth program, promoting social skills and personal growth.
- Observed and monitored children's play activities to promote healthy, safe environment.
- Developed strong relationships with students, fostering a positive classroom environment conducive to learning.
Retail Team Member
America's Thrift Stores
06.2021 - 09.2021
- Increased sales and customer satisfaction through personalized servicing.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Answered incoming calls and emails to provide product information, features and benefits.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Worked with loss prevention in monitoring shopper behavior.
- Developed strong rapport with customers and created positive impression of business.
Babysitting
Self Employed
05.2018 - 08.2020
- Established and maintained safe play environment for children.
- Led indoor and outdoor activities to entertain and occupy children.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Encouraged children to be understanding and patient with others.
- Communicated with parents regarding children's progress and development, raising any issues.
- Worked with ages 3-7 for up to 9 hours a day, providing an enriching environment to learn and grow.
Education
Bachelor of Science - Secondary Education, English
University of Alabama At Huntsville
05.2026
Skills
- Judgment and Decision-Making
- Friendly and outgoing communicator
- Beverage Preparation
- Artistic and Academic Thinking
- Clean and Sanitize
- Attention to detail
Timeline
Group Leader
AlphaBEST Education Inc.
09.2023 - 12.2023
Barista
Starbucks Coffee Company
09.2021 - Current
Retail Team Member
America's Thrift Stores
06.2021 - 09.2021
Babysitting
Self Employed
05.2018 - 08.2020
Bachelor of Science - Secondary Education, English
University of Alabama At Huntsville
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