Sage Martinez
Tucson,AZ
Summary
Dynamic Patient Care Technician with a proven track record at Tucson Medical Center, excelling in vital signs monitoring and patient documentation. Recognized for delivering exceptional customer service and effectively managing office administration tasks. Skilled in conflict resolution, ensuring seamless communication within interdisciplinary teams and enhancing patient care outcomes.
Overview
6
6
years of professional experience
Work History
Patient Care Technician
Tucson Medical Center
Tucson, AZ
07.2024 - Current
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Turned and repositioned bedridden patients to prevent bedsores.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
Administrative Assistant
AASTRO Transmission
Tucson, AZ
03.2023 - 01.2024
- Managed database systems containing customer contact information.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Processed invoices for payment using accounting software applications.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Managed office supplies inventory and placed orders when necessary.
Service Agent 1
American Red Cross
Tucson, AZ
04.2019 - 01.2020
- Answered incoming calls promptly while providing exceptional customer service.
- Updated databases with new and modified customer data.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Handled difficult situations involving dissatisfied customers calmly and efficiently.
Education
High School Diploma -
Sunnyside High School
1725 East Bilby Road, Tucson, AZ 8570605-2010
Skills
- Vital signs monitoring
- Patient documentation
- Specimen collection
- Electronic health records
- Patient repositioning
- Data entry
- Customer service
- Office administration
- Time management
- Conflict resolution
Timeline
Patient Care Technician
Tucson Medical Center
07.2024 - Current
Administrative Assistant
AASTRO Transmission
03.2023 - 01.2024
Service Agent 1
American Red Cross
04.2019 - 01.2020
High School Diploma -
Sunnyside High School
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