Sage Robinson
Lake Placid,FL
Summary
Adept at multitasking and teamwork, I excelled at Royal Care by enhancing patient satisfaction through effective medication administration and empathetic care. Leveraging cash handling expertise and a collaborative spirit, I consistently met sales targets at Dollar General & Bealls Outlet, demonstrating a commitment to excellence and continuous improvement in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Hospitality Aide
Olympia Transitional Care and Rehabilitation
Olympia, WA
06.2024 - 10.2024
- Managed inventory by checking quality and freshness of products, performing daily inventory counts and stocking items.
- Followed directions of licensed nurses to administer medications and treatments.
- Welcomed guests to facility, addressed complaints and found solutions to problems.
- Collaborated with housekeeping staff to ensure timely room availability and high cleanliness standards.
- Documented patient information and care activities in electronic health record.
- Provided reliable support to the front desk team during peak hours, managing phone calls and guest inquiries effectively.
- Handled challenging situations with empathy and professionalism, resolving guest complaints satisfactorily.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Retail Associate
Dollar General
Lake Placid, FL
11.2022 - 02.2023
- Stocked merchandise.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Performed cash, card, and check transactions to complete customer purchases.
Retail Associate
Bealls Outlet
Lake Placid, FL
11.2020 - 11.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked merchandise & helped unload truck.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Personal Care Assistant
Royal Care
Lake Placid, FL
03.2022 - 08.2022
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics.
- Assisted patients with bathing, grooming, dressing, changing and oral hygiene.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Education
Lake Placid High School
Lake Placid, FL07.2020
Skills
- Cash handling proficiency
- Elderly Care
- Cleaning and sanitizing
- Teamwork and Collaboration
- Multitasking
- Medication Administration
- Personal Care Aide
Timeline
Hospitality Aide
Olympia Transitional Care and Rehabilitation
06.2024 - 10.2024
Retail Associate
Dollar General
11.2022 - 02.2023
Personal Care Assistant
Royal Care
03.2022 - 08.2022
Retail Associate
Bealls Outlet
11.2020 - 11.2022
Lake Placid High School