SAGE WEISENSEE
Starworld Martial Arts Academy
Goodyear,AZ
1
Language
1
Certification
11
years of professional experience
Customer-focused professional skilled in fostering positive interactions and building relationships across diverse age groups. Experienced in customer service, teaching, and administration, with strong communication and problem-solving abilities. Thrives in fast-paced environments and collaborates effectively within teams, consistently delivering exceptional service and leaving lasting positive impressions.
Work History
Instructor / Front Desk Coordinator
5 Years 7 Months- Delivered exceptional customer service through welcoming families, answering questions, resolving concerns, and ensuring positive experiences for students and guests.
- Provide exceptional customer service by welcoming families, answering questions, resolving concerns, and creating a positive experience for students and guests.
- Manage front desk operations including scheduling appointments, customer communication, sales, and maintaining organized administrative systems.
- Communicate professionally with students, parents, and team members while handling multiple responsibilities in a fast-paced environment.
- Build strong relationships with customers through personalized interactions, active listening, and a commitment to understanding and meeting individual needs.
- Coordinated demonstration team operations, overseeing event preparation, organizing team activities, managing fundraising efforts, and handling performance logistics.
- Work collaboratively with staff and families to create a welcoming and supportive environment.
- Implemented safety protocols to ensure a secure training environment for all participants.
- Developed comprehensive lesson plans to enhance student engagement and skill progression.
Martial Arts Student
10 Years 7 Months- Cultivated discipline, teamwork, leadership, and communication skills through extensive martial arts training and competition.
- Mentored younger students, fostering a supportive and positive learning environment.
- Exhibited commitment, reliability, and personal growth through advanced training and leadership roles.
- Developed proficiency in martial arts techniques through consistent practice and participation in training sessions.
Education
Bachelor of Science - Biological Sciences (Emphasis in Chemistry), Mechanical Engineering
- GPA: 4.0
Associate of Science - Biological Sciences
In Progress
High School Diploma
- Dual Enrollment Student
- GPA: 3.5
Skills
Customer Service
Administrative scheduling
Event Coordination
Sales support
Curriculum Development
Communication & Active Listening
Conflict Resolution
Leadership & Team Management
Team Collaboration
Presentation Skills
Certification
- 3rd Degree Black Belt — Tang Soo Do
- Certified Martial Arts Instructor — Starworld Martial Arts Academy
- CPR/First Aid Training
- Leadership and Character Development Training through martial arts instruction
AWARDS & HONORS
- 3× World Champion — World Tang Soo Do Association Competitions,
- 5× Grand Champion — Tournament Achievement Awards,
- 10× Demonstration Team Champion — Recognized for teamwork, performance, and leadership
KEY QUALIFICATIONS
- Experienced customer service professional with a strong passion for helping others and creating positive experiences.
- Skilled in assisting customers, answering questions, resolving concerns, and providing friendly, professional support.
- Strong verbal communication skills with experience interacting with students, families, and team members from diverse backgrounds.
- Experienced in managing front desk operations, scheduling appointments, handling customer interactions, and supporting daily business operations.
- Proven leadership experience through team management, student mentorship, and coordinating large group activities and events.
- Ability to remain calm, organized, and professional in fast-paced environments while managing multiple responsibilities.
- Dedicated team player who values collaboration, reliability, and providing exceptional service.
- CPR/First Aid trained with experience creating safe and welcoming environments.
Languages
Spanish
Limited Working
Timeline
Instructor / Front Desk Coordinator
Starworld Martial Arts Academy
01.2021 - CurrentRead More
Martial Arts Student
Starworld Martial Arts Academy
01.2016 - CurrentRead More
Estrella Mountain Community College
Associate of Science from Biological Sciences
Read More
Arizona State University
Bachelor of Science from Biological Sciences (Emphasis in Chemistry), Mechanical Engineering
Read More
Trivium Preparatory Academy
High School Diploma
Read More