Sageesh Marapillil
Leander,TX
Summary
Determined professional with an engaging personality displaying a courteous attitude to both employees and customers. Committed to providing a high level of service and for finding ways to improve processes.
Overview
15
15
years of professional experience
Work History
Rural Carrier
USPS, United States Postal Service
Leander, TX
10.2022 - Current
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders and stamp purchases in field.
- Sorted mail according to order of address appearance for easy access in field.
- Signed and received mail with signature requirements upon delivery and loading.
- Maintained records on customers with mail forwarding and change of address requests.
- Kept inventories of stamps and other supplies and re-stocked as necessary to prepare for customer needs.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
Property Manager
PSG Real Estate Services LLC
Austin, TX
03.2015 - 08.2022
- Licensed Realtor
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Maintained sufficient number of units market-ready for lease.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
Clerk
7-eleven
Murphy, Texas
10.2013 - 02.2015
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Interacted with customers by phone, email or in-person to provide information.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Created reports and developed improvements and enhancements to automate records and file systems.
Executive
Rashtradeepika Ltd
Kochi, India
06.2007 - 07.2013
- Established clear and competitive goals, growth roadmaps and strategic business plans.
- Implemented company policies, technical procedures and standards for preserving integrity and security of data, reports and access.
- Managed and organized internal communication to hold staff accountable to priorities.
Education
Bachelor of Arts - Economics
Newman College
Thodupuzha, India03.2000
Skills
- Compliance Requirements
- Accurate Documentation
- Complex Problem-Solving
- Microsoft Office
- Customer Satisfaction
- Schedule Management
Timeline
Rural Carrier
USPS, United States Postal Service
10.2022 - Current
Property Manager
PSG Real Estate Services LLC
03.2015 - 08.2022
Clerk
7-eleven
10.2013 - 02.2015
Executive
Rashtradeepika Ltd
06.2007 - 07.2013
Bachelor of Arts - Economics
Newman College
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