Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Police Records Specialist I
Corrections And Rehabilitation Department
01.2024 - Current
Maintained well-organized filing system, resulting in reduced retrieval times and ease of access to critical information.
Ensured timely dissemination of information to relevant personnel by prioritizing requests for police reports and records.
Assisted detectives with investigations by providing accurate and up-to-date records on suspects, witnesses, and victims.
Reduced response times to inquiries by efficiently processing requests for incident reports, background checks, and other relevant documents.
Administrative Clerk
Los Angeles Airport Police Department
11.2017 - 10.2023
Processed/corrected police reports using CAD to assign case and/or incident numbers
Processed incident reports via phone/email requests, received checks from requestors for incident reports, printed and filed memos, Uploading secure files
Research, process, prepare, and release personnel reports, Digital filing of memos, filing, retrieving documents, Background research as requested by law enforcement and other agencies
Prepare/correct and release police reports to various departments (e.g., Risk Management, Supervisors, etc.), Trained in timekeeping on DPS System-LAPD
Processed subpoenas as needed, answered telephone, provided answers to both sworn and civilians, assisted sworn/civilian at the counter
Customer Service: Assisted in responses to public records requests, public/sworn personnel
Analyzed legal documents for customers requesting incident and/or police reports
Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Answered multi-line phone system and transferred callers to appropriate department or staff member.
Airport Police Security Officer
Los Angeles Airport Police Department
03.2015 - 11.2017
Enforced federally mandated regulations for airfield access and provided alarm response and entry control to restricted areas
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Provided 911 dispatch to law enforcement personnel
Trained and volunteered as a 911 dispatch
Assured safe and orderly flow of vehicular and pedestrian traffic
Controlled access to secure areas of airport
Provided foot, and Segway patrols throughout airport terminals
Checked and verified photo identification before granting facility access.
Reported suspicious activities and persons to law enforcement.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Wrote detailed reports on property damage, theft, presence of unauthorized persons, and unusual incidences.
Education
Glendale Community College
Glendale, CA
Los Angeles City College
Los Angeles, CA
Skills
Filing systems
Work Prioritization
Confidentiality handling
Typing Speed
Records Management
Document Scanning
Document Preparation
Customer Service
Research
Report Writing
Microsoft Office
Investigations
Certification
Microsoft Excell Parts I and II, City of Los Angeles - March 2019
Licensed Vocational Nurse at California Department of Corrections and Rehabilitation - Mule Creek State PrisonLicensed Vocational Nurse at California Department of Corrections and Rehabilitation - Mule Creek State Prison
Drone Operator at Arizona Department of Corrections Rehabilitation & ReentryDrone Operator at Arizona Department of Corrections Rehabilitation & Reentry