Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sagirah Akilah Green

Upper Marlboro,MD

Summary

Accomplished and energetic with a solid history of achievement. Motivated leader with strong organizational abilities. Areas of expertise include customer relations, marketing and sales development.

Overview

17
17
years of professional experience

Work History

Eyewear Consultant

MyEyeDr
03.2022 - Current
  • Advised clients on eye wear options based on lifestyle and visual needs for over 10 years.
  • Assisted in fitting frames and lenses for optimal comfort and performance.
  • Educated customers on lens technologies and maintenance procedures.
  • Managed inventory levels to ensure product availability and variety.

Optical Manager

America's Best Contact and Eyeglasses
11.2015 - 02.2022
  • Manage the practice marketing plan and calendar; logistics of marketing, handle and redirect customer queries, interpret optical prescriptions written by optometrists
  • Track data and produce reports (monthly and as needed)
  • Handle administrative duties that include tracking inventory, recording sales, submitting patient insurance information, bookkeeping and client record
  • Supervise bank deposits and receipt verification
  • Managed 30 incoming calls, emails and faxes per day

Optometric Technician

America's Best Contacts and Glasses
11.2014 - 05.2015
  • Utilize MS Office through daily responsibilities
  • Advising patients when adjustments or repairs to spectacles are needed
  • Managing and ordering a range of optical products.
  • Familiar with Lensometer and Auto refractor
  • Streamlined operations and prioritized task for allowing senior clients to increase revenue by 25%

Customer Service Representative/Assistant Manager

Edible Arrangements
05.2008 - 05.2014
  • Managed high-volume workload in a fast-paced environment
  • Created driving routes for delivery drivers
  • General office duties including filing and scheduling
  • Managed Approximately 50 incoming calls, emails and faxes per day from customers

Education

Some College (No Degree) -

Prince George's Community College
Largo, MD

Skills

  • Issued Analysis
  • Leadership experience
  • People Skills
  • Cost Control
  • Computer proficiency
  • Motivational skills

Timeline

Eyewear Consultant

MyEyeDr
03.2022 - Current

Optical Manager

America's Best Contact and Eyeglasses
11.2015 - 02.2022

Optometric Technician

America's Best Contacts and Glasses
11.2014 - 05.2015

Customer Service Representative/Assistant Manager

Edible Arrangements
05.2008 - 05.2014

Some College (No Degree) -

Prince George's Community College

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