Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
CustomerServiceRepresentative
Sagittarius Pettaway

Sagittarius Pettaway

Tarboro,NC

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

12
12
years of professional experience

Work History

Electronics Associate/Personal Shopper

Walmart
Greenville, NC
09.2021 - 01.2023
  • Worked to create safe, low-cost and dependable designs.
  • Plotted equipment response time and fault range information on graph to determine relay curves.
  • Performed acceptance testing and measurements on electronic components and assemblies to verify system compliance.
  • Revamped systems and upgraded wiring, PLCs and drives to handle changing needs.
  • Interpreted test information to resolve design-related problems.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Warehouse Selector/ Cooler Freezer

McLane Company
Battleboro, NC
06.2016 - 08.2021
  • Organized warehouse shelves and racks to maximize space utilization.
  • Prepared and checked outbound shipments for accuracy.
  • Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.

Material Handler

QVC Distribution Center
Rocky Mount, NC
09.2014 - 01.2015
  • Assembled pallets and crates for secure transportation of materials.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Transported inventory items to appropriate locations.
  • Developed and implemented storage solutions to maintain safety and protection and keep stock organized.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.

Production Worker/Packer

Amazon
Chesapeake, VA
10.2012 - 01.2013
  • Maintained machinery to prevent overloads and avoid malfunctions.
  • Inspected and adjusted work performed to meet expectations.
  • Participated in regular meetings with team members to discuss production updates.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Inspected finished products for quality and adherence to customer specifications.
  • Maintained organized work area by cleaning and removing hazards.
  • Organized work to meet demanding production goals.

Data Entry Clerk/Production Worker

Draka Elevator
Battleboro, NC
08.2011 - 03.2012
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
  • Completed data entry tasks with accuracy and efficiency.
  • Managed and organized documents for data entry tasks.
  • Secured and protected data from unauthorized access by complying with security protocols.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Used computer software to store and retrieve data.
  • Created spreadsheets for more efficient recordkeeping.
  • Scanned documents and saved in database to keep records of essential organizational information.

Medical Records Clerk/Data Entry Clerk

Boris Willis Clinic
Rocky Mount , NC
02.2011 - 08.2011
  • Assisted in training new staff on medical record processing and filing procedures.
  • Generated and maintained statistical data related to medical records.
  • Sorted and distributed incoming and outgoing medical records.
  • Uploaded physician progress notes, history, and physicals into electronic medical records.
  • Followed up with medical staff regarding missing information in patient records.
  • Printed and photocopied documents to provide patients with copies of medical records.
  • Transcribed and entered patient medical information into electronic medical records systems.
  • Scanned and uploaded medical records into electronic medical records system.

Education

High School Diploma -

Tarboro High School
Tarboro NC
06.2010

Skills

  • First Level Support
  • Audit Tracking
  • Functional Testing
  • Cash Register Operations
  • Customer Service
  • Onsite Support
  • Production Packaging
  • Wire Assembling
  • Database Software
  • Critical Thinking
  • Cleaning and Organization
  • Removing Trash
  • Sales Expertise
  • Verbal and Written Communication

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Electronics Associate/Personal Shopper

Walmart
09.2021 - 01.2023

Warehouse Selector/ Cooler Freezer

McLane Company
06.2016 - 08.2021

Material Handler

QVC Distribution Center
09.2014 - 01.2015

Production Worker/Packer

Amazon
10.2012 - 01.2013

Data Entry Clerk/Production Worker

Draka Elevator
08.2011 - 03.2012

Medical Records Clerk/Data Entry Clerk

Boris Willis Clinic
02.2011 - 08.2011

High School Diploma -

Tarboro High School
Sagittarius Pettaway