Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dakota Robinson

Texas City

Summary

Dynamic and customer-focused professional with a proven track record at Walmart, excelling in electronics troubleshooting and customer support. Recognized for enhancing customer satisfaction through effective problem resolution and active listening. Strong cash handling skills complemented by a solid work ethic, ensuring accuracy and efficiency in all transactions.

Overview

5
5
years of professional experience

Work History

Electronics Associate/Online Personal Shopper

Walmart
12.2014 - 04.2018
  • Increased customer satisfaction, providing timely technical support and resolving product issues.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Sales Associate

Anna's Linens
02.2014 - 12.2014
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Cashier

Kroger
01.2013 - 07.2013
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

High School Diploma -

College of The Mainland
Texas City, TX

Skills

  • Customer support
  • Electronics troubleshooting
  • Active listening
  • Critical thinking
  • Problem resolution
  • Computer proficiency
  • Order processing
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing

Timeline

Electronics Associate/Online Personal Shopper

Walmart
12.2014 - 04.2018

Sales Associate

Anna's Linens
02.2014 - 12.2014

Cashier

Kroger
01.2013 - 07.2013

High School Diploma -

College of The Mainland

Similar Profiles

CREATE PROFILE