Compassionate Animal Care Professional experienced in providing exceptional care to animals and addressing client needs. Delivered impactful results in animal handling and client communication while leveraging customer service expertise gained in diverse retail and hospitality roles. Drove sales and cultivated client relationships through effective communication, negotiation, and problem-solving skills.
Overview
1
1
Certification
24
24
years of professional experience
Work History
Online Personal Shopper
Walmart
Marrero, Louisiana
08.2026 - Current
Picked online grocery orders using Walmart handheld scanners and a picking app.
Selected fresh produce, meat, and pantry items for customer orders.
Checked item quality, dates, and packaging before bagging merchandise.
Substituted unavailable products with approved alternatives for customers.
Packed orders carefully for pickup and delivery staging areas.
Assisted customers with order questions and item location support.
Followed Walmart safety, cleanliness, and food handling procedures.
Satisfied customers with quick, accurate service under tight deadlines.
Bagged groceries carefully to keep products in perfect condition, separating fragile products and keeping frozen and perishable foods cold or fresh.
Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Professional Dog Bather
Fluffy Mutt Grooming Salon
Metairie, Louisiana
01.2026 - 06.2026
Bathed dogs using salon shampoos, conditioners, and skin-safe rinses
Handled dogs calmly during bathing, drying, and transfer steps
Dried dogs with high-velocity dryers and hand towels
Brushed coats and removed mats before grooming services
Assisted grooming staff with nail clipping, blow-drying and combing during peak hours.
Cleaned tubs, tables, cages, and grooming stations between appointments
Cleaned and disinfected kennels and common areas to reduce the spread of illness from infected animals.
Prepared supplies for Fluffy Mutt Grooming Salon daily services
Bathed a large number of animals during each shift.
Provided exceptional service to pet owners to encourage repeat visits.
Supported animal health by keeping areas clean, neat and properly sanitized.
Kept dogs safe by remaining alert to environmental conditions and nearby animals.
Created consistent workflows by assisting with washing, drying and folding duties.
Refilled shampoo bottles and sanitized clippers, combs, and brushes after each shift.
Calculated payments by keeping an accurate daily log of time spent with dogs, detailing activities and services provided.
Dog Handler
The Dog stop
Kenner, Louisiana
10.2025 - 12.2025
Monitored canine behavior and separated incompatible dogs safely.
Supervised dog playgroups at The Dog Stop daycare facility.
Fed boarding dogs following owner instructions and facility schedules.
Dog Bather/Floor Associate
Petsmart
Harvey
04.2025 - 07.2025
Bathed dogs using PetSmart grooming salon safety and handling procedures.
Scrubbed, shampooed, and conditioned dogs of all sizes and breeds.
Applied pet-safe shampoos, conditioners, and coat treatments.
Dried coats with high-velocity dryers and towel techniques.
Checked ears, paws, and skin for grooming concerns.
Checked for any skin issues such as sores, cuts, or ticks on the animal's body prior to bathing them.
Provided nail trims and ear cleaning as requested by the customer.
Brushed out mats from fur coats using proper technique.
Monitored animals for signs of distress or discomfort during bath time.
Communicated with pet parents about bathing services and care instructions.
Tracked client requests and service notes for grooming appointments.
Maintained cleanliness of the facility at all times.
Cleaned bathing tubs, tables, and salon tools between appointments.
Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
Assisted grooming team with kennel cleaning and salon organization.
Refilled shampoo bottles, sanitized clippers, combs, and brushes, and placed clean towels at each station following shift completion.
Greeted customers warmly upon arrival. with a friendly smile and attentive demeanor upon arrival. upon arrival.
Processed customer transactions accurately at the sales floor cashier register.
Greeted shoppers and provided friendly service across store departments.
Scanned merchandise and handled cash, card, and coupon payments.
Carefully bagged customer purchases to ensure safe transport and satisfaction. and organized receipt records at checkout.
Assisted customers with product location and basic store questions.
Restocked sales floor merchandise and maintained neat display areas.
Resolved checkout concerns and supported smooth front-end operations.
Followed store policies for returns, exchanges, and payment handling.
Verified accuracy of prices by checking tags against the inventory system.
Assisted customers with locating desired items in store.
Processed returns and exchanges promptly according to company policy.
Adhered to all safety policies, including the proper use of ladders or lifts when stocking higher shelves.
Supported team members with stocking shelves, inventory control, price changes and other tasks as needed.
Attended all required training sessions related to job functions and industry regulations.
Performed regular cycle counts for accurate inventory tracking purposes.
Ensured accurate pricing on products before ringing up orders for customers.
Resolved customer complaints in a courteous manner that minimized negative impact on store operations.
Replenished shelves with merchandise to maintain product availability. according to planograms while adhering to company standards for quality assurance.
Responded to phone calls promptly and directed inquiries appropriately. promptly, routed calls correctly and took messages when appropriate.
Provided product knowledge upon request to help customers make informed purchase decisions.
Monitored customer traffic flow within the store to ensure efficient checkout processes.
Operated cash register, processed payments and handled returns and exchanges efficiently.
Mobile Sales Associate
Gulf Coast Wireless
New Orleans, Louisiana
03.2025 - 05.2025
Sold wireless devices and service plans at Gulf Coast Wireless.
Processed activations, upgrades, and account changes for retail customers.
Explained device features, coverage options, and billing details clearly.
Resolved customer questions about phones, accessories, and service issues.
Completed sales transactions using point-of-sale and payment systems.
Verified customer information and prepared wireless accounts for service setup.
Supported store operations through inventory checks and daily sales tasks.
Advised customers on the latest trends in technology and recommended upgrades when applicable.
Provided technical support for customer inquiries regarding mobile device functions.
Maintained detailed records of stock inventory and replenished merchandise regularly.
Developed relationships with customers by providing excellent customer service.
Assisted customers in selecting appropriate products based on their needs.
Processed returns and exchanges in accordance with store policy.
Identified opportunities to upsell additional products and services to customers.
Maintained a clean work environment by organizing shelves, counters, and displays according to company standards.
Collaborated with other departments within the organization to ensure efficient operations.
Recognized potential upsell opportunities to upsell additional products and services to customers.
Animal Care and Client Care Associate
LA SPCA
Belle Chasse, LA
02.2024 - 12.2024
Provided daily care for animals, including feeding, watering, walking, and socialization.
Maintained clean and sanitized kennels and cages to promote animal health and welfare.
Assisted with animal health checks and medication administration.
Provided education to clients on animal care, behavior, and adoption procedures to enhance informed decision-making.
Conducted behavior assessments to ensure appropriate animal placements.
Maintained accurate records of animal care and treatment.
Captured high-quality adoption photos and wrote engaging pet bios to increase adoption visibility and appeal.
Collaborated with team members to ensure smooth operations and excellent customer service.
Waitress/Server
Coffee &
Marrero, LA
04.2021 - 04.2023
Delivered prompt, efficient service to enhance customer satisfaction.
Processed orders and payments accurately using a POS system to streamline transactions.
Processed orders and payments accurately using POS system to streamline transactions.
Server
Boulevard Bistro
Metairie, LA
01.2023 - 01.2023
Provided excellent customer service while addressing guest needs to foster a welcoming atmosphere.
Greeted customers and took orders to ensure timely service.
Handled daily cash bank management and maintained table cleanliness to enhance guest experience.
Server/Bartender
Tic Toc Cafe
Metairie, LA
01.2023 - 01.2023
Delivered table service for café and bar guests with attentive hospitality.
Mixed cocktails, beer, and wine following drink recipes and house standards.
Collected customer requests for food and beverages., served food and drinks, and managed cash transactions.
Prepared cocktails according to standard recipes, beer, and wine following drink recipes and house standards.
Maintained cleanliness of dining area and bar to enhance customer experience.
Shot Girl
The Beach on Bourbon
New Orleans, LA
01.2013 - 01.2013
Shot Girl
THE CAT'S MEOW
New Orleans, LA
01.2012 - 01.2013
Shirt Presser
Lafayette Cleaners
Gretna, LA
01.2009 - 01.2012
Pressed shirts to provide customers with neatly finished garments., performed touch-ups, and bagged garments.
Pressed dress shirts with commercial irons to maintain high-quality standards at Lafayette Cleaners.
Inspected garments for wrinkles, stains, and finish quality before release.
Arranged shirts based on fabric type and pressing urgency to streamline workflow.
Shirt Presser
Angel Dry Cleaners
Belle Chasse, LA
01.2010 - 01.2010
Improved shirt presentation through pressing and touch-ups, elevating overall store quality.
Pressed shirts and garments for Lafayette Cleaners with steam press equipment to ensure customer satisfaction.
Inspected fabrics and adjusted heat settings for delicate items, ensuring optimal care and quality.
Inspected fabrics and adjusted heat settings for delicate clothing items.
Shirt Presser
Spruce Cleaners
Terrytown, LA
01.2008 - 01.2010
Pressed shirts for Lafayette Cleaners using steam presses and finishing equipment.
Pressed shirts using steam equipment for a professional finish. for Lafayette Cleaners using steam presses and finishing equipment.
Inspected garments to identify any stains, wrinkles, or fabric damage prior to pressing. for wrinkles, stains, and fabric damage before pressing.
Operated POS system, processed customer orders, and managed payment transactions to ensure efficient service.
Waitress
Bush's Place
Gretna, LA
01.2006 - 01.2007
Greeted Bush's Place guests and guided seating with friendly service
Welcomed guests at Bush's Place with a friendly smile and attentive demeanor. and guided seating with friendly service
Recorded food orders from guests in a timely manner to ensure accuracy. and drink orders accurately for dining room tables
Served customers, maintained clean tables for optimal dining experience, and processed payments efficiently.
Shirt Presser
New Cleaners
Gretna, LA
01.2006 - 01.2007
Pressed shirts to deliver crisp, professional appearance for customers.
Pressed shirts to ensure a crisp and professional appearance for customers.
Inspected garments for wrinkles, stains, and fabric damage prior to pressing.
Adjusted heat, steam, and pressure settings based on specific shirt fabric requirements.
Spice Weigher/Forklift Driver
ZATARAINS
Gretna, LA
09.2005 - 12.2006
Operated forklift to efficiently move and organize spice pallets for optimal workflow.
Weighed spices to ensure precise measurements for large batch recipes.
Managed inventory and monitored stock levels to maintain supply readiness.
Shirt Presser
Keans the Cleaners
Baton Rouge, LA
01.2004 - 01.2005
Pressed shirts with professional equipment to ensure high-quality appearance and customer satisfaction.
Operated steam press equipment for shirts and customer garments, maintaining quality standards at neighborhood cleaners.
Inspected fabric conditions before pressing to protect garment quality and appearance.
Removed wrinkles from dress shirts through heat and steam application, enhancing garment presentation.
Waitress
Court House Cafe
Gretna, LA
01.2003 - 01.2004
Greeted guests at Bush's Place with warm, attentive service.
Took food and drink orders for dining room and bar guests.
Served meals and beverages promptly during busy restaurant shifts.
Served customers by taking orders and processing payments efficiently.
Indeed Assessments (Proficient in various areas including Reliability, Warehouse Safety, Customer Focus & Orientation, Sales Skills, Management & Leadership Skills, Food Service, Retail Customer Service, Work Motivation, and Cleaner Fit)