Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sagrario Encarnación

Hartford

Summary

Dynamic bilingual healthcare professional with over 12 years of experience in care coordination, patient outreach, data management, and workflow support. Expertise in EMR systems and Microsoft 365, with a strong focus on patient education and closing care gaps. Proven ability to collaborate effectively with multidisciplinary teams in collecting and documenting patient data to support clinical quality improvement initiatives. Committed to continuous learning of quality standards and dedicated to enhancing patient outcomes through innovative solutions.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Care Coordinator / Medical Assistant

Intercommunity Health Care
01.2023 - Current
  • Conduct patient outreach to schedule preventive care screenings and support adherence to care plans.
  • Collect, track, and document patient data using EMR systems to improve care coordination and workflows.
  • Collaborate with providers and teams to ensure accurate documentation and smooth operations.
  • Participate in trainings to stay current on workflows, compliance, and care coordination strategies.

Patient Benefits Coordinator

Boston Health Care for the Homeless
01.2015 - 01.2023
  • Guided patients through benefits enrollment and access to preventive care services, improving engagement and adherence.
  • Maintained detailed records of patient interactions to support program evaluation and continuous improvement.
  • Coordinated with staff and external partners to resolve patient care and benefit issues efficiently.

Medical Assistant

East Boston Neighborhood Health Center
01.2005 - 01.2013
  • Collected patient information and documented in EMR to support follow-up care and outcomes.
  • Educated patients on preventive care and appointment follow-up procedures.
  • Assisted providers with workflow and documentation, supporting clinical quality and compliance initiatives.

Education

Medical Assistant Certificate -

The Salter School
Malden, MA
01.2004

Skills

  • Patient Outreach & Preventive Care Education
  • Care Coordination & Closing Care Gaps
  • Data Collection, Documentation & Reporting
  • EMR Systems & Payer Portals
  • Microsoft 365: Excel, Word, PowerPoint, Outlook, Teams
  • Collaboration & Relationship Management
  • Workflow Support & Process Improvement
  • Compliance Awareness & Quick Learning
  • Multidisciplinary team collaboration

Certification

  • CPR Certified
  • Narcan Certified
  • Certified Application Counselor
  • Medical Interpreter (Spanish CH23027) - UMASS Medical School, 2023

Languages

Spanish
English

Timeline

Care Coordinator / Medical Assistant

Intercommunity Health Care
01.2023 - Current

Patient Benefits Coordinator

Boston Health Care for the Homeless
01.2015 - 01.2023

Medical Assistant

East Boston Neighborhood Health Center
01.2005 - 01.2013

Medical Assistant Certificate -

The Salter School

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