Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sagun Sigdel

Cypress,TX

Summary

Versatile Technical and Customer Support Specialist with experience in both service and design roles. Proven track record in customer-focused environments, including Whataburger, where I excelled in providing fast, accurate service while fostering positive interactions. Demonstrated expertise in Autodesk Inventor, creating detailed product designs and marketing videos for clients as a freelance designer. Known for high-quality work, strong client communication, and building lasting relationships, resulting in significant repeat business and customer satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Electronic Support Specialist

Harris County
10.2023 - Current

Providing the Presiding Judge assistance with setup and maintenance of the electronic voting equipment, managing the Wait Time feature, as well as supporting the Presiding Judge with other tasks.

Freelance Autodesk Inventor Designer

Self Employed
10.2023 - Current
  • Created precise 3D models and technical drawings using Autodesk Inventor, customized to meet client specifications and industry standards.
  • Produced and edited promotional videos showcasing product designs, enhancing client presentations and marketing efforts.
  • Managed end-to-end project workflows, from initial client consultations through design revisions, video creation, and final deliverables, demonstrating strong organization and communication skills.
  • Developed a reputation for high-quality, accurate work, leading to repeat clients and positive feedback.

Team Member

Whatabuger
05.2022 - 10.2023
  • Provided excellent customer service by efficiently handling orders, managing payments, and ensuring a welcoming experience for guests.
  • Trained in multiple positions, including cashier, food preparation, and order fulfillment, demonstrating adaptability and a strong work ethic.
  • Ensured accuracy in handling cash and credit transactions, contributing to smooth daily operations and customer satisfaction.
  • Maintained a clean and organized work environment, following health and safety guidelines.
  • Collaborated with team members to manage high-traffic hours and streamline service, showcasing teamwork and communication skills.
  • Regularly addressed customer inquiries and resolved issues, enhancing guest satisfaction and fostering positive interactions.

Education

Associate of Science - Chemical Engineering

Lone Star College
Cypress, TX
05-2026

High School Diploma -

Cypress Woods Highschool
Cypress, TX
05-2024

Skills

  • Technical support
  • Customer service
  • Problem resolution
  • Issue escalation
  • System troubleshooting
  • Hardware support
  • Software support
  • Client communication

Certification

  • Autodesk Certified Professional (ACP)

Languages

English
Native or Bilingual
Nepali
Native or Bilingual
Hindi
Full Professional
Urdu
Professional Working

Timeline

Electronic Support Specialist

Harris County
10.2023 - Current

Freelance Autodesk Inventor Designer

Self Employed
10.2023 - Current

Team Member

Whatabuger
05.2022 - 10.2023
  • Autodesk Certified Professional (ACP)

Associate of Science - Chemical Engineering

Lone Star College

High School Diploma -

Cypress Woods Highschool
Sagun Sigdel