Sahaira Castillo
Conroe,TX
Summary
Dynamic manager with a proven track record at C&M Horseshoe Sales, excelling in operations management and team leadership. Enhanced productivity through process improvements and effective communication. Skilled in inventory control and customer relationship management, fostering strong relationships while ensuring compliance and efficiency in all operations.
Overview
11
11
years of professional experience
Work History
Manager
C&M Horseshoe Sales
12.2023 - Current
Loan Processing Assistant
Drive Away Autos
06.2023 - 11.2023
- Processed loan applications by verifying documents and ensuring compliance with regulatory standards.
- Assisted in gathering borrower information to facilitate timely loan processing and approvals.
- Maintained accurate records of loan files, ensuring data integrity and confidentiality.
- Collaborated with team members to streamline workflows and improve overall efficiency in processing loans.
- Verified Employment and Residence for future customers.
Manager
C&M Horseshoe Sales
03.2015 - 05.2023
- Oversaw daily operations, ensuring efficient workflow and adherence to safety standards.
- Managed inventory control processes, optimizing stock levels and reducing waste.
- Trained and mentored new staff on operational procedures and best practices.
- Implemented process improvements that enhanced productivity and reduced turnaround time.
- Prepared and shipped online orders.
- Created accounts for vendors.
- Invoicing Customers and Vendors.
- Quickbook reports on Sales & Inventory.
Education
High School Diploma -
Sam Houston High School
Houston, TX05.2009
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff management
- Documentation and reporting
- Relationship building
- Operations management
- Shift scheduling
- Sales techniques
- Sales management
- Business administration
- Marketing
- Computer skills
- Effective communication
- Problem resolution
- Positive attitude
- Adaptability and flexibility
- Problem-solving
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Managing operations and efficiency
- Customer relationship management
- Good judgment
- Active listening
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Manager
C&M Horseshoe Sales
12.2023 - Current
Loan Processing Assistant
Drive Away Autos
06.2023 - 11.2023
Manager
C&M Horseshoe Sales
03.2015 - 05.2023
High School Diploma -
Sam Houston High School