Summary
Overview
Work History
Education
Skills
Timeline
Generic

SAHAN PITIGALA

New York,NY

Summary

A technology professional with wide spanning experience in IT, Software Development, Quality Assurance, Business Development, Marketing, and Operations. A jack of all trades, on the way to becoming a master of all.

Overview

14
14
years of professional experience

Work History

Senior Director of IT

Jun Group
01.2021 - Current
  • Manage IT operations for Jun Group and 4 related companies
  • Lead team of IT personnel to improve IT Infrastructure, Security, and Desktop Support experience
  • Complete pre-acquisition due-diligence and post-acquisition integrations/migrations
  • Successfully achieved SOX compliance as public company
  • Hired and managed Office Manager, and worked together to improve company culture
  • Started and led company's philanthropic initiatives
  • Wrote and refined all information security policies
  • Worked closely with DevOps to improve security posture

Director of IT

Jun Group
10.2017 - 01.2021
  • Took over all IT Operations for Jun Group
  • Managed both IT and DevOps infrastructure
  • Executed migrations from on-prem to cloud servers
  • Executed 3 office moves, including a new build-out
  • Completed post-acquisition mergers/integrations
  • Managed all IT vendor contracts and technology inventory
  • Improved Desktop support efficiency by introducing a ticketing system
  • Introduced Cybersecurity training modules (online and live sessions)
  • Wrote extensive internal and end-user documentation

Software Developer/QA

Jun Group
11.2014 - 10.2017
  • Implemented server features and bug fixes
  • Maintained CI and Testing infrastructure
  • Built internal tools to assist QA Team
  • Wrote and maintained automated and manual test cases
  • Wrote and maintained documentation
  • Helped onboard new hires on QA team

Job Opportunity Specialist

NYC Human Resources Administration
08.2009 - 03.2014
  • Determined applicant eligibility for Public Assistance and made referrals to social service programs
  • Reduced customer complaints and eliminated backlog of client requests

Business Development Manager

SB Click
07.2010 - 09.2011
  • Managed all operations for SB Click’s location-based mobile marketing platform in New York
  • Networked with business owners, managed social media channels, and established partnerships
  • Educated clients on how the product can benefit their bottom line and facilitated hands-on training

Education

Software Development -

Dev Bootcamp
06.2014

Bachelor of Arts - Anthropology

Stony Brook University
08.2008

Skills

  • IT, Software Development, QA, Marketing, Operations, Customer Service, Business Development
  • Mobile Device Management (JAMF, Kandji), Google Workspace/O365 Administration, Cybersecurity (CrowdStrike, KnowBe4), Cloud Computing (AWS, GCP), Compliance (SOX, GDPR, CCPA), Project Management (JIRA, Monday, Asana), MacOS/Linux, Software Development (Rails, Nodejs)

Timeline

Senior Director of IT

Jun Group
01.2021 - Current

Director of IT

Jun Group
10.2017 - 01.2021

Software Developer/QA

Jun Group
11.2014 - 10.2017

Business Development Manager

SB Click
07.2010 - 09.2011

Job Opportunity Specialist

NYC Human Resources Administration
08.2009 - 03.2014

Software Development -

Dev Bootcamp

Bachelor of Arts - Anthropology

Stony Brook University

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SAHAN PITIGALA