Sahanna Brown
Brooklyn,NY
Summary
Compassionate healthcare professional completing nursing prerequisites at Queensborough Community College, aiming for a Registered Nurse role. Offers over 4 years of experience in customer service and front-desk operations. Demonstrates strong communication, organization, and problem-solving skills, with a commitment to providing quality care and fostering relationships in diverse settings. BLS- and EKG-certified, dedicated to hands-on healthcare and a long-term nursing career.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Educator
lululemon
New York, NY
10.2025 - Current
- Provided personalized service by assessing individual needs and recommending tailored products to support lifestyle and wellness goals.
- Built positive relationships through active listening and clear communication, enhancing customer support experience.
- Collaborate with team members and leadership to maintain an organized, welcoming, and professional environment.
- Handled transactions accurately and efficiently, ensuring attention to detail and fostering customer trust.
- Adapt to changing priorities while managing multiple responsibilities in a fast-paced environment.
Guest Service Associate
European Wax Center
Bay Ridge, NY
06.2024 - 06.2026
- Managed front-desk operations to ensure smooth check-ins, check-outs, appointment scheduling, and prompt responses to phone inquiries.
- Fostered warm, professional environment by assisting guests with inquiries and resolving concerns effectively.
- Maintained accurate information while multitasking to deliver attentive customer service.
- Communicated service and product options based on individual guest needs.
- Assisted staff with daily operations and maintained a clean, organized workspace.
Beauty Consultant
Target
Brooklyn, NY
03.2024 - 08.2025
- Identified customer needs and recommended tailored beauty, skincare, and fragrance products to enhance satisfaction.
- Educated customers on product options, enabling informed purchasing decisions and enhancing overall shopping experience.
- Utilized active listening and communication skills to foster a welcoming environment that encouraged customer engagement.
- Maintained an organized and visually appealing department while ensuring products were properly stocked.
Sales Associate
Macy's
Staten Island, NY
10.2023 - 02.2024
- Facilitated shoe fittings and matched products to customer needs and preferences to drive satisfaction.
- Provided personalized service and product recommendations to enhance customer experience in Women's Shoes department.
- Processed sales transactions, returns, and exchanges accurately.
- Organized sales floor through timely restocking, inventory support, and effective merchandising.
Education
High School Diploma -
Academy for Young Writers
Brooklyn, NY06-2022
Some College (No Degree) - Nursing
Queensborough Community College
Bayside, NY09-2026
Skills
- Appointment Scheduling
- Documentation
- Multitasking
- Time Management
- Organization
- Attention to Detail
- Communication
- Team Collaboration
- Problem Solving
- Computer Skills
- Microsoft Office
- Patient care
Certification
- EKG Certification
Basic Life Support (BLS) Certification
Timeline
Educator
lululemon
10.2025 - Current
Guest Service Associate
European Wax Center
06.2024 - 06.2026
Beauty Consultant
Target
03.2024 - 08.2025
Sales Associate
Macy's
10.2023 - 02.2024
High School Diploma -
Academy for Young Writers
Some College (No Degree) - Nursing
Queensborough Community College