An outgoing student pursuing a bachelor's degree in pre-dentistry. willing to become a successful dentist in the future, working hard on daily basis towards my goals, working part-time at Kroger pharmacy, and involved volunteering.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
Kroger
Louisville, KY
08.2021 - Current
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Prepared prescription transfers to other pharmacies.
Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
Efficiently processed cash register transactions for new and refilled prescription orders.
Received, reviewed, dispensed and labeled over phone prescriptions daily.
Merchandised related products to drive pharmacy department sales.
Red Cross Volunteer
Red Cross
Louisville, KY
05.2021 - Current
Assisted clients with completing applications and registration forms.
Provided administrative and clerical support by answering telephones, routing incoming calls, processing mail, and responding to general inquiries about the program or service.
Observed safety protocols to minimize accidents and the spread of disease.
welcome patients to the blood donor center
sign in to patients for the daily routines, of donating blood
schedule patients for future donation appointments.
Front Desk Receptionist
Signature Smiles Family Dentistry
Louisville, KY
12.2023 - 08.2024
Greeted customers warmly and made them feel welcome.
Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Assisted with scheduling appointments for clients and visitors.
Handled cash transactions accurately, balancing the register at the end of each shift.
Updated customer information in databases regularly to ensure accuracy of records.
Handled payment processing and provided customers with receipts and proper bills and change.
Explained policies and procedures to visitors.
Signed for packages, recorded deliveries and distributed to personnel.
Scheduled appointments and maintained and updated appointment calendars.
Admissions Assistant
Spalding University
Louisville, KY
05.2020 - 06.2023
Maintained professional, welcoming, and orderly reception area to greet guests.
Led tours for prospective residents and family members to show facilities and answer questions.
Handled incoming calls and directed callers to the appropriate department or employee.
Answered phone calls and asked appropriate questions to determine which department or staff member could be of service.