Sahar Mahmood
Los Angeles,CA
Summary
Motivated professional with a background in health care industry seeking an opportunity to apply academic knowledge with excellent customer service skills in healthcare management. Eager to contribute organizational and communication skills to support efficient healthcare operations.
Overview
8
8
years of professional experience
Work History
Appointment Clerk
Kaiser Permanente
Anaheim, CA
08.2024 - Current
- Answered incoming calls from patients regarding scheduling or rescheduling appointments.
- Scheduled appointments, managed calendars and ensured accuracy of appointment times.
- Ran daily reports detailing number of appointments scheduled for each provider.
Event Planner
ames with love events
Los Angeles , CA
06.2019 - 04.2025
- Coordinated and managed vendors for events, ensuring all vendor requirements were met in a timely fashion.
- Assisted in the preparation of budgets, and monitored expenses throughout the duration of an event.
- Organized catering services by selecting menu items, negotiating prices, ordering food and beverages, and setting up buffet areas.
- Procured the necessary permits from local authorities for outdoor events.
Administrative Assistant
RemX Staffing
Los Angeles, CA
06.2023 - 01.2024
- Answered phone calls and emails from external customers regarding their medical record requests.
- Handled incoming calls and directed callers to the appropriate department or employee.
- Assisted with data entry and administrative support tasks to help meet team goals.
- Upload CT scans, MRIs, and other test results.
- Learn to use applications such as Life Image, PenRad, iSite, and Nuance.
- Processed invoices for payment using accounting software applications.
Project Manager/Office Administrative Assistant
RemX Staffing Agency, Kaiser
Los Angeles, CA
05.2022 - 05.2023
- Accountable for the department’s specific information in database systems; create, maintain, and distribute contact and distribution lists.
- Order supplies needed for the operating room, along with the department supplies.
- Managing calendars, scheduling conferences and meetings, coordinating, and communicating with others to resolve scheduling conflicts.
- Schedule evaluations for providers and nurses.
- Developed and initiated projects, managed costs, and monitored performance.
- Ability to maintain Doctor's schedule
Administrative Assistant
Health Care Staffing Agency - UCLA Health
Los Angeles, CA
01.2019 - 02.2022
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Managed incoming calls while providing information, or transferring callers to appropriate personnel.
- Scheduled office meetings and client appointments for staff teams.
- Offered office-wide software support and training, troubleshooting issues, and optimizing usage.
Scrum Master
Fine Maintenance
Los Angeles, CA
06.2017 - 03.2021
- Conducted demos of completed work at the end of each sprint cycle.
- Organized meetings between stakeholders from different departments to discuss potential solutions or strategies.
- Created dashboards using various tools such as JIRA, Confluence, and Trello, to track project progress and milestones.
- Worked closely with senior management and other stakeholders during strategic planning sessions for upcoming releases.
Administrative Assistant
Beverly Hills Prestige Dental
Los Angeles, CA
01.2018 - 10.2018
- Ordered supplies necessary for the daily operations of the practice.
- Instructed patients about postoperative instructions prescribed by their dentist.
- Handled billing inquiries from insurance companies regarding claims submitted by the office.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
Education
Bachelor of Science - Anthropology
UNIVERSITY OF CALIFORNIA
12.2017
High School Diploma -
Culver City High School
Culver City, CA06.2013
Skills
- QuickBooks Pro
- Microsoft Office/Outlook
- Adobe Creative Cloud
- Planning and organization
- Customer service
References
REFERENCES
Available on request
Languages
Timeline
Appointment Clerk
Kaiser Permanente
08.2024 - Current
Administrative Assistant
RemX Staffing
06.2023 - 01.2024
Project Manager/Office Administrative Assistant
RemX Staffing Agency, Kaiser
05.2022 - 05.2023
Event Planner
ames with love events
06.2019 - 04.2025
Administrative Assistant
Health Care Staffing Agency - UCLA Health
01.2019 - 02.2022
Administrative Assistant
Beverly Hills Prestige Dental
01.2018 - 10.2018
Scrum Master
Fine Maintenance
06.2017 - 03.2021
Bachelor of Science - Anthropology
UNIVERSITY OF CALIFORNIA
High School Diploma -
Culver City High School
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