Sahar Sabir
Bellingham,MA
Summary
Experienced Client Intake Specialist dedicated to enhancing client communication and operational processes. Established history of effectively supporting immigrants navigating U.S. immigration systems. Focused on applying professional skills to further career in the legal field.
Overview
4
4
years of professional experience
Work History
Client Intake Specialist
Ellis Porter
Troy, MI
03.2025 - Current
- Conducted initial consultations and eligibility screenings to gather relevant case information.
- Managed calendars and facilitated lead handoffs for multiple attorney teams.
- Executed intake procedures via HubSpot CRM, emphasizing data accuracy and workflow efficiency.
- Maintained up-to-date records of client interactions and case details using client management system.
- Identified process improvement opportunities, updating SOPs and creating training materials.
- Collaborated with internal teams by providing support and addressing inquiries proactively.
Intern
Student Clinic for Immigrant Justice
Boston, MA
09.2022 - 05.2023
- Completed SCIJ's Law and Immigration Training Program
- Learned about Affirmative and Defensive Asylum, Removal Orders and Proceedings, Legal Ethics and Case Management, Public Narrative and Relational Organizing
- Worked with a local attorney to provide pro bono representation to asylum seekers
- Coordinated and completed client interviews and intake to prepare the affidavits
Front Desk Assistant
UMass Boston
Boston, MA
09.2021 - 05.2023
- Company Overview: Housing and Residential Life
- Responsible for providing excellent customer service and administrative support to students, staff, and guests who visit or contact the office
- Housing and Residential Life
Resident Assistant
UMass Boston
Boston, MA
08.2021 - 05.2023
- Company Overview: Housing and Residential Life
- Counseled and advised 40 students on academic and personal questions and concerns
- Demonstrated leadership abilities through active participation in community and campus organizations
- Enforced rules and regulations to facilitate the smooth and orderly operation of residence hall programs
- Housing and Residential Life
Orientation Leader
UMass Boston
Boston, MA
06.2021 - 01.2022
- Exhibited strong customer service, interpersonal skills, and the ability to work effectively with a diverse group of team members and diverse populations of students and families
Education
Bachelor of Arts - Political Science and Psychology
University of Massachusetts Boston
Boston, MA05.2023
Skills
- Communication
- Team collaboration
- Attention to detail
- Time management
- Administrative support
- Data management
Languages
Urdu
Limited
Timeline
Client Intake Specialist
Ellis Porter
03.2025 - Current
Intern
Student Clinic for Immigrant Justice
09.2022 - 05.2023
Front Desk Assistant
UMass Boston
09.2021 - 05.2023
Resident Assistant
UMass Boston
08.2021 - 05.2023
Orientation Leader
UMass Boston
06.2021 - 01.2022
Bachelor of Arts - Political Science and Psychology
University of Massachusetts Boston
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