Huijun (June) Liu
Chicago,IL
Summary
Detail-oriented Client Intake Specialist skilled in problem solving, time management, and active listening. Proven ability to conduct thorough assessments and complete tasks efficiently. Specialize in client communication, data entry accuracy, and workflow optimization. Committed to maintaining confidentiality and fostering positive client relationships.
Overview
26
26
years of professional experience
Work History
Client Intake Specialist
Chinese Mutual Aid Association
Chicago, Illinois
08.2024 - Current
- Conducted client intake assessments to determine eligibility for programs and services, facilitating access to necessary support.
- Assisted clients with public benefit applications for SNAP, Medicaid, TANF, QMB, BAP, RTA, Medicare, SSA/SSI, Subsidized Housing, Rental Assistance, and LIHEAP, enhancing their financial stability.
- Maintain accurate client records in the tracking systems.
- Connected clients with community resources, ensuring their needs were met and promoting overall well-being.
- Schedule appointments for clients with appropriate service providers.
- Provide language interpretation support for non-English speaking clients.
- Maintain confidentiality of client information at all times.
- Passed HUD Housing Counselor Certification Exam, Mandarin Language Proficiency Test and Immigration Law Training
Private Math Tutor
Self Employed
Chicago, Illinois
06.2020 - 07.2024
- Developed and implemented individualized learning plans for students to help them reach their academic goals.
- Utilized creative problem-solving techniques to enhance students' analytical skills.
- Encouraged critical thinking by guiding students to analyze problems from multiple perspectives.
- Fostered a supportive learning environment to build student confidence in math skills.
- Regularly assessed student progress and communicated insights to parents regarding academic development.
- Multiple Students qualified for American Invitational Mathematics Examination, which is the test used to determination qualification for United States Mathematical Olympiad.
High School Math and Math Competition Teacher
Xilin Chinese School
Skokie, Illinois
09.2016 - 06.2020
- Fostered positive classroom environment, promoting active student participation to enhance learning engagement.
- Mentored struggling students, enhancing their understanding of mathematical concepts through tailored support. Many students successfully enrolled in Honors Math classes in school from regular classes after taking my math classes
- Incorporated educational games and engaging stories into lessons to capture student interest.
- Engaged parents in education process, providing regular updates on student progress to strengthen home-school connection.
Actuarial Associate
Watson Wyatt Worldwide
Chicago, Illinois
06.2001 - 12.2005
- Calculated pension benefits and medical benefits for large companies with over 100,000 employees
- Analyzed pension plans to ensure compliance with regulatory requirements and company policies.
- Developed reports on pension plan performance, including actuarial valuations, benefit calculations, and fund investments.
- Evaluated various investment options available for the pension plan's assets and provided recommendations for selection.
- Completed government forms for pension funds to ensure compliance.
- Developed tools to automate actuarial calculations and analyses.
- Managed retirement and liability funds and prepared monthly, quarterly, and annual reports on each fund's status.
- Assisted with training new employees on how to use relevant software or tools.
- Passed all actuarial exams from Society of Actuaries and Enrolled Actuarial.
Actuarial Intern
Allstate Insurance Co
Northbrook, Illinois
06.2000 - 08.2000
- Analyzed actuarial data to develop pricing models and forecasts.
- Supported analysis of insurance data for risk assessment and pricing strategies, contributing to informed decision-making.
- Developed reports on policy performance using actuarial software tools.
- Evaluated claims data to identify patterns and areas of concern, aiding in risk management efforts.
- Researched industry trends influencing insurance products and services to enhance understanding of market dynamics.
Education
Master of Science - Actuarial Sciences
University of Michigan
Ann Arbor, MI05-2001
Master of Science - Probability Theory
The Ohio State University
Columbus, Ohio, OH06-1999
Bachelor of Science - Mathematics
Wuhan University
Wuhan China06-1995
High School Diploma -
High School Attached To Hunan Normal University
Changsha, Hunan Province, China06-1991
Skills
- Attention to detail
- Strong Communication
- Interpersonal skills
- Active Listening
- Problem solving
- Time Management
- Organizational Skills
- Patience and Empathy
Timeline
Client Intake Specialist
Chinese Mutual Aid Association
08.2024 - Current
Private Math Tutor
Self Employed
06.2020 - 07.2024
High School Math and Math Competition Teacher
Xilin Chinese School
09.2016 - 06.2020
Actuarial Associate
Watson Wyatt Worldwide
06.2001 - 12.2005
Actuarial Intern
Allstate Insurance Co
06.2000 - 08.2000
Master of Science - Actuarial Sciences
University of Michigan
Master of Science - Probability Theory
The Ohio State University
Bachelor of Science - Mathematics
Wuhan University
High School Diploma -
High School Attached To Hunan Normal University