Sahar Skye Shamsian
Sherman Oaks,California
Summary
Highly organized Director's Assistant serves as primary point of contact and liaison to support strategic communications, organizational strategy and special projects with tact and diplomacy. Takes initiative, multitasks and adapts to shifting priorities to function independently and performs successfully in high volume settings. Proven experience coordinating wide variety of projects, functions and program components to complete activities and deliver timely services.
Overview
14
14
years of professional experience
Work History
Executive Director's Assistant
Advanced Recovery Institute
03.2018 - 12.2023
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Created and managed office systems to efficiently deal with documentation.
- Used advanced software to prepare documents, reports, and presentations.
- Screened personal and business calls and directed to appropriate party.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Updated and maintained confidential databases and records.
- Facilitated training and onboarding for incoming office staff.
- Handled confidential and sensitive information with discretion and tact.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Volunteered to help with special projects of varying degrees of complexity.
- Organized and coordinated conferences and monthly meetings.
- Conducted research and analyzed data to provide detailed reports on various business topics.
Medical Office Manager
Shiraz Medical Group
02.2010 - 11.2018
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Built and managed processes for tracking and monitoring department performance.
- Consulted with healthcare professionals on business decisions.
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Negotiated and executed contracts on behalf of department.
- Created reports, presentations and other materials for executive staff.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Coordinated regular staff meetings to address challenges, discuss solutions, and share best practices within the team.
- Created and implemented organizational policies and procedures.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Facilitated communication between medical staff members to maintain a cohesive team focused on providing exceptional patient care.
Education
Bachelor of Science - Psychology
California State University Northridge
Northridge, CA06.2008
Skills
- Report Generation
- Workflow Improvements
- Spreadsheet tracking
- Task Delegation
- Time Management
- Correspondence and Memo drafting
- Excel spreadsheets
- Calendar Management
- Meeting planning
- Project Planning
- Meticulous attention to detail
- Meeting Scheduling
- Exceptional organization
- Social Media Management
- Advanced MS Office Suite
- Executive Support
- Expense Reporting
- Time management expertise
- Reliable and Responsible
- Detail-oriented approach
- Problem-Solving
Timeline
Executive Director's Assistant
Advanced Recovery Institute
03.2018 - 12.2023
Medical Office Manager
Shiraz Medical Group
02.2010 - 11.2018
Bachelor of Science - Psychology
California State University Northridge
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