Sahara Fuller
Mesa,AZ
Summary
Organized, Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
Work History
Coordinator
Marshalls
Mesa, Arizona
02.2021 - Current
- Coordinator: Help lead my section, fix things and put them back together, make spaces for more product as well as help with projects
- Cash office: Did the money for the store registers for the next day, make sure all of the money was correct and nothing was missing
- Registers: Can meet above and beyond expectations with customers, greet them and check them out, ask about the rewards credit card we would sell
- Picked up the phone for any customer at anytime, while mutiltasking
- - knew each department, kept it clean throughout the day, did projects and run product onto the floors and stocked the shelves.
- Made sure new merchandise was on the floor, in nice condition in order to be bought
- Prioritized customers and helping to exceed our daily number of credit cards
- Back room: unloading the truck pallets to put all of the product on the floor, broke down boxes
- heavy lifting boxes
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Resolved customer complaints or answered customers' questions.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
OMNI
Kohl’s
AZ
10.2020 - 01.2021
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- OMNI; fulfilled online orders, sent out deliveries, gave customers their order when they came into the store
- looked meticulously for each item ordered
- folded clothes, and picked up items on the floor that didn’t belong
- store greeter for customers who walked into the store
Retail Sales Associate
Sunny’s hair and wigs
Mesa, Az
10.2019 - 10.2020
- Assisted customers with finding the right product for their needs.
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted customers upon entering the store and provided assistance.
- Stocked shelves with merchandise according to company standards.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Initiated friendly conversation with customers to determine level of assistance required.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated customers on promotions to enhance sales.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Displayed merchandise by arranging in appealing and orderly way to boost sales.
- Assisted customers by answering questions and fulfilling requests.
- Performed stocking and informed management of low inventory quickly.
- Prioritized helping customers over completing other routine tasks in store.
- Manages over 20+ calls a day
Team Member
Wendy’s
Mesa, Az
12.2017 - 10.2019
- Instructed junior team members on protocols and procedures of each station to maximize contributions.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Maintained productive, efficient approach to all tasks.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Maintained clean, sanitized and well-organized food preparation zones.
- Prepped food items for later use to save staff time during busy hours.
- Checked completed orders for accuracy and bagged meals for easy carrying.
- Examined trays to check contents for required items and complete orders.
- Prepared all food orders within 4 minute timeframe.
- Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Education
Some College (No Degree) -
Maricopa Community Colleges - Chandler-Gilbert Community College
Chandler, AZHigh School Diploma -
Desert Ridge High School
Mesa, AZ05-2019
High School Diploma -
East Valley Institute of Technology
Mesa, AZ05-2019
Skills
- Customer Service
- Project assistance
- Team Oversight
- Relationship Building
Timeline
Coordinator
Marshalls
02.2021 - Current
OMNI
Kohl’s
10.2020 - 01.2021
Retail Sales Associate
Sunny’s hair and wigs
10.2019 - 10.2020
Team Member
Wendy’s
12.2017 - 10.2019
Some College (No Degree) -
Maricopa Community Colleges - Chandler-Gilbert Community College
High School Diploma -
Desert Ridge High School
High School Diploma -
East Valley Institute of Technology