Backpacking and Hiking, Gym Workouts, Community Cleanup, Competitive Swimming, Volunteering at community shelters and rescue organizations
Sahian Dennise Trillo
Las Vegas,NV
Summary
Detail-oriented event coordinator with proven skills in managing logistics and maintaining vendor relationships. Strong communication and problem-solving abilities lead to improved customer engagement and satisfaction.
Overview
2
2
years of professional experience
Work History
Monte Palazzo Events
Owner
01.2023 - 07.2025
- Ensuring efficient workflow and high-quality service delivery working independently and collaboratively in a team environment.
- Developed marketing strategies to increase brand awareness and customer engagement.
- Developed and maintained vendor relationships, optimizing service quality and reliability tracking expenditures to align with financial goals.
- Managed all customer inquiries and scheduled appointments, ensuring prompt and professional phone and in-person communication.
- Provided bilingual (English/Spanish) customer service, addressing client needs and resolving concerns to maintain satisfaction.
- Oversaw administrative tasks including order processing, appointment scheduling, and maintaining accurate records for events.
- Utilized organizational skills to coordinate event logistics, manage schedules, and support sales and service operations.
- Projected a positive and professional image to clients, handling customer complaints and requests with discretion and efficiency.
- Demonstrated proficiency in phone etiquette, phone answering, and administrative duties within a fast-paced office environment.
Education
Phlebotomy Training Specialist
El Paso, TX12-2025
BLS Provider
American Heart Association Basic Life Support (CPR And AED)
El Paso, TX01-2023
High School Diploma -
Rhinos High School
El Paso, TX03-2018
Skills
- Professional Bilingual (Spanish/English)
- Scheduling, and administrative experience in fast-paced office and retail environments
- Skilled in phone communication, appointment scheduling, and maintaining a positive, professional image with clients
- Complaint resolution, and supporting sales staff
Interests
Timeline
Monte Palazzo Events
Owner
01.2023 - 07.2025
Phlebotomy Training Specialist
BLS Provider
American Heart Association Basic Life Support (CPR And AED)
High School Diploma -
Rhinos High School