Sahil Raman
El Dorado Hills,CA
Summary
- Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
- Professional manager with solid expertise in overseeing gas station operations. Skilled in inventory management, customer service, and staff supervision. Focused on team collaboration and achieving results while adapting to changing needs. Reliable and resourceful, excelling in problem-solving and maintaining high standards.
- Professional in retail management with proven track record of enhancing operational efficiency and customer experience in gas station settings. Adept at team collaboration, driving results, and adapting to changing needs. Possesses key skills in inventory control, cash handling, and customer service, while being reliable and flexible.
Overview
4
4
years of professional experience
Work History
Manager
Gas Station 7 Eleven
Sacramento, CA
06.2021 - 01.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
- Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Staff training and development
- Relationship building
- Strategic planning
- Sales management
- Marketing
Languages
English
Full Professional
Timeline
Manager
Gas Station 7 Eleven
06.2021 - 01.2025