SAHIL RIYAAZ

• Assisted customers in selecting sunglasses that meet their style and functionality needs.
• Demonstrated product features and benefits to enhance customer understanding and satisfaction.
• Processed sales transactions efficiently, ensuring accuracy in cash handling and inventory management.
• Trained new staff on product knowledge, customer service techniques, and operational procedures.
• Worked to build relationships with customers and built potential for additional sales.
• Provided exceptional customer service, resulting in numerous positive reviews and referrals.
• Exceeded monthly targets by diligently following up on leads and closing deals promptly.
• Built relationships with customers and community to promote long term business growth.
• Negotiated prices, terms of sales and service agreements.

• Conducted comprehensive market analysis to identify opportunities for investors.
• Enhanced client experience by offering personalized consultations tailored to individual needs and preferences.
• Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
• Gained immense knowledge pertaining real estate and business knowledge

• Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
• Supervised daily front of house operations to ensure exceptional customer service and satisfaction.
• Enhanced customer satisfaction by implementing effective front of house management strategies.
• Trained and mentored staff on service standards and operational procedures, enhancing team performance.
• Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
• Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
• Coordinated events and private functions, ensuring seamless execution and client satisfaction.
• Managed inventory control processes, minimizing waste while ensuring adequate stock levels for services.
• Performed cash handling activities and secured nightly bank deposits.

During the program, I strengthened my analytical, problem-solving, and critical-thinking abilities while learning how organizations operate in competitive environments. I also developed skills in teamwork, leadership, professional communication, data interpretation, customer service, and business technology applications. My education provided practical knowledge in financial accounting, managerial accounting, business law, business ethics, and strategic planning, preparing me for both professional opportunities and continued study in business-related fields.

I am pursuing a Bachelor of Science in Finance at San Francisco State University, where I am developing advanced knowledge in financial management, investment analysis, corporate finance, financial markets, risk management, and strategic decision-making. Through my studies, I am strengthening my analytical, quantitative, and problem-solving skills while learning to evaluate investment opportunities, interpret financial data, manage risk, and support business growth through sound financial planning.