Sahithi Mothukuri
Fremont,CA
Summary
Dedicated security professional with experience at Starnet Security Inc, skilled in incident reporting and CCTV surveillance. Proven ability to enhance safety protocols and provide exceptional customer service. Detail-oriented and proactive in training new personnel, ensuring compliance and effective emergency response. Committed to continuous improvement and collaboration with law enforcement.
Overview
7
7
years of professional experience
Work History
Security Officer
Starnet Security Inc
12.2023 - Current
- Monitored premises to ensure safety and security compliance.
- Conducted regular patrols to detect and deter potential security breaches.
- Assisted in emergency response procedures during incidents or alarms.
- Collaborated with local law enforcement on safety initiatives and protocols.
- Maintained detailed logs of daily activities and security incidents.
- Provided customer service to guests while enforcing facility policies.
- Trained new security personnel on operational procedures and protocols.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Seller Support Associate
Amazon
01.2019 - 04.2023
- Resolved customer inquiries regarding product availability, order status, and account issues.
- Provided guidance on Amazon policies and procedures to enhance seller performance.
- Collaborated with cross-functional teams to streamline communication and issue resolution.
- Analyzed seller feedback to identify trends and recommend process improvements.
Education
Master of Science - Business
Savannah State University
Savannah, GA12-2017
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- Detail-oriented
- CCTV monitoring
Languages
English
Full Professional
Hindi
Full Professional
Telugu
Full Professional
Timeline
Security Officer
Starnet Security Inc
12.2023 - Current
Seller Support Associate
Amazon
01.2019 - 04.2023
Master of Science - Business
Savannah State University