SAI-VINDYA DATTA

8Yrs of experience in Business Analysis, Product Owner (Scrum Alliance certified) and Project manager. Good domain knowledge in Insurance & Surety, Consumer goods, education institutions. Major focus on CRM platform Salesforce, Data Analytics and reporting tools, Software web applications, Management suites or portals and Mobile applications. Deep technical expertise on Salesforce cloud platform, specifically sales, service cloud and commerce cloud. Experience on Salesforce configuration experience, ability to configure page layouts, build standard and custom object, worked on reports/dashboards. Monitoring new Salesforce release features/functionality and providing recommendations for process improvements and advice on the suitability and flexibility to the existing Salesforce implementation. Good knowledge in Data Analytics and Business Intelligence tools like Tableau, Power BI, Snowflake, QlikView and traditional BI tools. Worked on Agile and scrum environments as a technical analyst team member creating feature requirements and user stories and determining deliverables for each sprint run. Tracking and monitoring the team and tasks using agile tool JIRA Confluence, ALM Octane and Microsoft Team. Good knowledge on mobile applications – mobile website, developing iOS and Android apps. Created different artifacts such as Business Requirements Documents (BRD), Use cases, Functional Requirement Specifications (FRS) and Traceability Matrix & Reports, Test plan and Test cases Well versed in project management tools like MS Project and Office timeline for project planning and roadmaps. Project Methodologies: Agile-Scrum & Kanban, Waterfall Business Modeling Tools: Rational Rose, MS Visio and other online tools Databases: SQL Server, MySQL, Oracle Analytical tools: Tableau, Power BI Web Development: Full stack front and back end development, UI & UX screen mock ups Operating Systems: Windows & UNIX Team Collaboration tools: HP ALM Octane, JIRA/Agile, Azure DevOps, Confluence, Microsoft Teams, Office 365 Visual studio services, MS SharePoint, Basic knowledge of Rally, territory mapping software Business Applications: MS Project, Microsoft Office Suite, MS Outlook Adept at deconstructing and planning stories in order to promote improvements to product design and implementation. Excellent relationship-building, organizational, and project management skills with a focus on overcoming technical challenges and implementing successful resolutions. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

• Achieved [Result] by completing [Task] with accuracy and efficiency.
• Collaborated with team of [Number] in the development of [Project name].
• Documented and resolved [Issue] which led to [Results].

• Certified [Job Title], [Company Name] - [Timeframe]