Sai Yaganti
Aurora,IL
Summary
Dynamic and results-oriented professional with extensive experience as a Starbucks Barista at Marianos and Albertsons Grocery Store, and as a Delivery Driver at Jimmy John's Gourmet Sandwiches. Excelled in fostering customer loyalty through exceptional service and relationship building, and demonstrated sales expertise by consistently exceeding targets. Skilled in team leadership and adept at creating personalized customer experiences.
Overview
6
6
years of professional experience
Work History
Starbucks Barista
Marianos
07.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Starbucks Barista
Albertsons Grocery Store
09.2020 - 10.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
Delivery Driver
Jimmy John's Gourmet Sandwiches
07.2018 - 07.2020
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
Education
Associate of Science - Environmental Science
College of DuPage
Glen Ellyn, IL05.2025
High School Diploma -
Naperville North High School
Naperville, IL05.2017
Skills
- Friendly and outgoing
- Exceptional customer service
- Team Leadership
- Adaptive and creative
- Order Taking
- Excellent memory
- Active listener
- Up-selling
- Excellent math skills
- Sales expertise
- Relationship Building
- Customer Retention
Languages
English
Native or Bilingual
Telugu
Native or Bilingual
Timeline
Starbucks Barista
Marianos
07.2023 - Current
Starbucks Barista
Albertsons Grocery Store
09.2020 - 10.2022
Delivery Driver
Jimmy John's Gourmet Sandwiches
07.2018 - 07.2020
Associate of Science - Environmental Science
College of DuPage
High School Diploma -
Naperville North High School
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