Sa'id Abdur-Rahman
Bronx,NY
Summary
Experienced in social service, leadership, and organizational management with a strong background in HIV/AIDS and substance abuse training. Skilled in delivering cultural competency training and program development for at-risk youth in healthcare settings. Adept at public speaking and community advocacy, serving as a motivational speaker to inspire positive change. Committed to making a meaningful impact on individuals and communities through expertise and passion for social issues.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Program Director
Comunilife Inc.
01.2022 - Current
- Oversee all program operations and manage direct reporting staff and their subordinates
- Develop and implement Quality Assurance measures to ensure quality service delivery to clients
- Ensure that all clients and program files are kept in compliance with Comunilfe's and funders' standards
- Review and sign timesheets
- Complete incident reports when required
- Prepare performance evaluations and appraisals for direct reporting staff
- May interact with funders
- Worked with CAPS and HASAWeb
- Attended quarterly budget meetings, and prepare reports for funders
- Worked with the AWARDS database
Program Manager-Gabriel House, JBH
Camba Inc.
12.2019 - 12.2021
- Oversaw all program operations and managed direct reporting staff and their subordinates
- Develop and implement Quality Assurance measures to ensure quality service delivery to clients
- Ensure that all clients and program files are kept in compliance with CAMBA's and funders' standards
- Review and sign timesheets
- Complete incident reports when required
- Prepare performance evaluations and appraisals for direct reporting staff
- May interact with funders
- Worked with CAPS and HASAWeb
- Tasks may be modified, expanded, or assigned over time
Case Manager-PT
Gay Men's Health Crisis
06.2019 - 12.2019
- Managed a caseload of 100 clients, complete orientation and assessments for Rise/Match clients
- Facilitates job readiness workshops, maintain client files and folders, and enter data in the TREAT database
- Provides work readiness counseling and follow-up
Vocational Case Manager
SUNY Research Foundation
10.2017 - 04.2018
- Managed a caseload of 100 clients, completed orientation and assessments for Rise/Match clients
- Facilitated job readiness workshops, maintained clients' files and folders, and entered data in the TREAT database
- Provided work readiness counseling and follow-up
- Attended monthly NYS meetings
Transitional Benefits Counselor /Case Manager
Gay Men's Health Crisis
02.2016 - 10.2017
- Managed a caseload of 100 clients, completed orientation and assessments for Rise/Match clients
- Facilitated job readiness workshops, maintained clients' files and folders, and entered data in the TREAT database
- Provided work readiness counseling and follow-up
- Facilitated Rise/Match program presentations at various agencies
- Attended monthly NYS meetings
Provider Services Supervisor
Amida Care
11.2012 - 08.2013
- Supervised the daily activities of 8 staff members of Provider Services
- Developed, maintained, and strengthened relationships with Network Providers
- Assisted with claims resolutions, contracting and recruiting new providers, and collecting and documenting credentialing information
Borough Network Manager
Amida Care
12.2010 - 11.2012
- Developed, maintained, and strengthened relationships with Network Providers
- Assisted with claims resolutions, contracting and recruiting new providers, collecting and documenting credentialing information
Enrollment Specialist
Amida Care
01.2010 - 12.2010
- Educated and enrolled potential members to the Amida Care health plan
- Coordinated member orientation and facilitated presentations to staff and clients at various community-based organizations
- Represented Amida Care at HIV Care Network and other community functions
Technical Assistance and Training Coordinator
Multi-Cultural Leadership Institute
12.2006 - 12.2007
- Provided Technical Assistance, consultation, training, and presentations to Connecticut healthcare delivery systems to enhance their ability to provide culturally competent services
- Coordinated the development and implementation of standardized training curricula to assist prevention and treatment practitioners in the development of culturally competent services
Education
Master of Arts - Social And Public Policy
SUNY Empire State College
06-2015
Skills
- Program Development
- Case Management
- Management
- Public Speaking
- Program management
- Individual / Group Counseling
- Administrative Experience
- Research
- Business development
- Negotiation
- Marketing
- Effective leader
- Strategic leadership
- Customer service experience
- Budgeting and financial management
- Group and individual instruction
- Budget coordination
- Policy and procedure improvements
- Performance standards and analysis
- Procedure writing
- Academic advisement
Certification
Driver's License
Advanced Certificate in Community Advocacy 2015 Empire State University
Timeline
Program Director
Comunilife Inc.
01.2022 - Current
Program Manager-Gabriel House, JBH
Camba Inc.
12.2019 - 12.2021
Case Manager-PT
Gay Men's Health Crisis
06.2019 - 12.2019
Vocational Case Manager
SUNY Research Foundation
10.2017 - 04.2018
Transitional Benefits Counselor /Case Manager
Gay Men's Health Crisis
02.2016 - 10.2017
Provider Services Supervisor
Amida Care
11.2012 - 08.2013
Borough Network Manager
Amida Care
12.2010 - 11.2012
Enrollment Specialist
Amida Care
01.2010 - 12.2010
Technical Assistance and Training Coordinator
Multi-Cultural Leadership Institute
12.2006 - 12.2007
Master of Arts - Social And Public Policy
SUNY Empire State College
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