Said El-khatib
Pepper Pike,OH
Summary
I am a driven college graduate with a great passion for community, art, and relationship development. I love being able to build relations with people while working in a fast paced environment. I have skills as a communicator, a creative, a storyteller, and a team-player that make me an all around well rounded candidate for the position.
Overview
4
4
years of professional experience
Work History
Front of House Associate
Luna Bakery Cafe
Pepper Pike, OH
10.2022 - Current
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Worked with managers to report and resolve customer issues or concerns.
- Maintained a clean dining area by clearing away dishes, wiping down tables, and vacuuming carpets as needed.
- Communicated any special requests or dietary restrictions to kitchen staff to ensure accurate meal preparation.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Utilized POS system to receive and process customer payments.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Warehouse Associate
Peloton
Cleveland, OH
01.2022 - 09.2022
- Completed day-to-day duties accurately and efficiently.
- Assembled bikes to quality standards according to orders
- Loaded delivery vehicles
- Guided customers on the installation of their exercise bicycles
- Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
Warehouse Manager
Clockwork Logistics
Garfield Heights, OH
06.2020 - 12.2021
- Ensured that all orders were accurately fulfilled in a timely manner.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Established procedures for receiving, storing, handling hazardous materials safely.
Education
Bachelor of Arts - Communications and Public Relations
Kent State University
Kent, OH06-2021
Skills
- Team Collaboration
- Customer Service
- Willingness to Learn
- Project Management
- Photoshop/ InDesign
- Brochure/ Flyer/ Poster Design
- Time Management
- Recordkeeping Abilities
- Attention to Detail
- Media Relations
- Campaign Development
- Great ability to communicate with people of all types of backgrounds, age groups, and demographics
- Creative Direction
- Marketing Coordination
- Fundraising
- Visual Communication
- Creative Writing
Affiliations
- Outside of work, I freelance art design packages for various musicians in the metal, indie, and hip-hop genre's
- I manage and direct my own creative endeavors, including my own band, through social media
References
References available upon request.
Timeline
Front of House Associate
Luna Bakery Cafe
10.2022 - Current
Warehouse Associate
Peloton
01.2022 - 09.2022
Warehouse Manager
Clockwork Logistics
06.2020 - 12.2021
Bachelor of Arts - Communications and Public Relations
Kent State University
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