Anna Roberson
Hattiesburg,MS
Summary
Enthusiastic worker who offers background in problem-solving while serving in multiple roles. Assists organizational effects with attention to detail and courtesy. Brings organized attitude to completing tasks, entering data and answering phones.
Overview
4
4
years of professional experience
Work History
Barista
Cafe De Luna
08.2024 - Current
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Server
Applebee's Neighborhood Grill & Bar
05.2024 - 08.2024
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Student Worker
University of Southern Mississippi
01.2024 - 05.2024
- Worked in team environment to maintain high levels of productivity.
- Took and followed detailed directions from others.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Completed research, compiled data, and assisted in timely reporting.
Administrative Intern
Stephen's Green Club
06.2023 - 07.2023
- Held many responsibilities including managing the front of house at Stephen's Green Club.
- Ensured seamless and quality customer service throughout the internship.
- Consulted members about local attractions and how to best navigate the surrounding area.
Digitization Associate/Library Student Worker
University of Southern Mississippi
08.2022 - 05.2023
- Carried out multiple photocopy and photoduplication requests per day.
- Worked with government documents daily and ensure they were well preserved.
Summer Camp Counselor
Camp Wesley Pines
06.2021 - 07.2021
- Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
- Assisted homesick children, actively listening to concerns and providing emotional support.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
Delivery Associate
Clear Creek Flowers & Gifts
11.2020 - 06.2021
- Planned and executed deliveries for multi-county floral shop.
- Worked in house up-keeping and providing excellent customer service.
- Created multiple one-of-a-kind floral arrangements.
- Assisted employer with personal and professional errands.
Education
High School Diploma -
Copiah Educational Foundation
Gallman, MS05.2021
Bachelor of Science - Hospitality And Tourism Management
University of Southern Mississippi
Hattiesburg, MS12.2024
Skills
- Customer Service
- Attention to Detail
- Planning and Scheduling
- Creative and Energetic
- Excel Certified
- Problem Solving
- Valid Driver's License
Affiliations
- Delta Gamma Fraternity at the University of Southern Mississippi
- Member of Eagle Connection Student Ambassadors at the University of Southern Mississippi
- Member of the JPC (Junior Panhellenic Council) at the University of Southern Mississippi
Accomplishments
- Virginia Culpepper Dale Center Research Award Endowment
- Academic Excellence
- Hotel and Restaurant Advisory Board Endowment
- Pathways Summer Scholarship
- Larry K. Gregory Scholarship Endowment
Timeline
Barista
Cafe De Luna
08.2024 - Current
Server
Applebee's Neighborhood Grill & Bar
05.2024 - 08.2024
Student Worker
University of Southern Mississippi
01.2024 - 05.2024
Administrative Intern
Stephen's Green Club
06.2023 - 07.2023
Digitization Associate/Library Student Worker
University of Southern Mississippi
08.2022 - 05.2023
Summer Camp Counselor
Camp Wesley Pines
06.2021 - 07.2021
Delivery Associate
Clear Creek Flowers & Gifts
11.2020 - 06.2021
High School Diploma -
Copiah Educational Foundation
Bachelor of Science - Hospitality And Tourism Management
University of Southern Mississippi
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