Said Palencia
Summary
Proven to excel in high-pressure environments, I significantly enhanced service efficiency by leveraging strong multitasking abilities and a robust work ethic. Skilled in both customer service and technical tasks, like meticulous tile installations, I embody teamwork and a quick learning capacity, driving performance improvements across diverse roles. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Food Runner
Abigail
08.2023 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Collaborated well with other food runners to deliver orders accurately.
- Delivered correct food items to tables according to orders placed.
- Cleaned and sanitized food preparation and serving areas.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Server
Edson Hernandez
Atlanta, GA
01.2023 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Tile Assistant
Maximo Palencia
01.2021 - 10.2021
- Adhered to established safety protocols while operating power tools and handling hazardous materials such as adhesives or grout.
- Facilitated smooth transitions between different flooring materials using transition strips or molding.
- Contributed to successful installations by diligently following blueprints and layout plans provided by the lead installer or designer.
- Ensured long-lasting installations through meticulous application of mortar, grout, or adhesive products.
- Supported lead installer in creating accurate estimates for clients, considering labor hours, material costs, and site conditions.
Education
High School Diploma -
Riverwood International Charter School
Atlanta, GA05.2024
Skills
- Quick Learner
- Teamwork and Collaboration
- Strong Work Ethic
- Time Management
- Effective Multitasking
- Flexible Schedule
- Performance Improvement
- Bilingual
Accomplishments
Was able to attend Gwinnett Technical College, while being a High School student.
Was able to maintain both schools work at the same time while working multiple hours a week at my job.
Received excellent recommendations from my teachers and employers at work.
Honor Graduate with excellent teacher recommendations.
Timeline
Food Runner
Abigail
08.2023 - Current
Server
Edson Hernandez
01.2023 - 08.2023
Tile Assistant
Maximo Palencia
01.2021 - 10.2021
High School Diploma -
Riverwood International Charter School
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