Saïd Moustakim
Senior Information technology Project Manager
Islip,NY
Summary
Seasoned IT Project Manager lends unique oversight for critical info technology programs. Resourceful, tech-savvy approach honed over more than 25 years toward handling complex hardware and software installations. Lends experienced knack for IT equipment planning, installation, troubleshooting and maintenance. Particular focus on juggling cost-benefit analysis and technical requirements. Conducts formal project reviews and assessments to meet strict organizational and regulatory expectations. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions.
Overview
22
22
years of professional experience
5
5
Certificates
2
2
Languages
Work History
Consultant
Neptune Computer consulting
04.2020 - Current
- Deployed touch less payment technology to implement POS (Point of Sale)
- Automated data backups through disks instead of tapes
- Boosted network bandwidth, devised new policies, and installed cameras, servers, and firewalls, while executing remote work to assist in establishing small business
- Conducted regular reviews of operations and identified areas for improvement.
- Reduced need of local server administrator by migrating servers to cloud through utilization of Azure and AWS.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
- Enhanced communication among team members, fostering a collaborative and supportive work environment.
- Assisted clients in navigating complex industry challenges, offering expert guidance and strategic recommendations.
- Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
Senior Technical Project Manager
Lincoln IT
12.2022 - 10.2023
- Negotiated favorable terms with suppliers to reduce project costs and ensure timely delivery of critical resources.
- Ensured successful project completion by effectively addressing and resolving issues as they arose throughout the development process.
- Oversaw quality assurance activities, ensuring that final deliverables met or exceeded client expectations consistently.
- Delivered projects on time and within budget by effectively managing scope creep through proactive identification and mitigation of potential risks.
- Implemented automated tools for tracking project performance metrics, enabling quick identification of areas needing improvement or intervention.
- Reduced project delivery time by optimizing resource allocation and prioritizing critical tasks.
- Updated customers and senior leaders on progress and roadblocks.
- Led cross-functional teams to successfully complete IT projects.
- Wrote, updated and maintained project documentation.
- Assessed and analyzed customer requirements to develop effective IT project plans.
Senior Team Lead Technology Projects Delivery
Compass Digital Labs
01.2018 - 01.2020
- Ensured timely and successful implementation of projects, while coordinating with point-of-sale vendors, emphasizing on product innovation
- Managed annual IT budget of 120 projects with keen focus on financial forecasting to optimize organizational finance
- Governed and facilitated team about strategies objectives and overall priorities to ensure seamless operational flow
- Devised and executed front of house IT projects in Compass Higher Education and B & I portfolio for existing and new business, including point-of-sale devices, kiosks, mobile/web ordering apps and payroll applications
- Ensured adherence with objectives and deliverables to organizations’ policy and departmental budgets
- Managed multiple projects simultaneously, effectively prioritizing tasks to meet stakeholder expectations.
- Streamlined project workflow for increased efficiency by identifying bottlenecks and optimizing processes.
- Actively participated in recruitment efforts, selecting top talent for the team and contributing to long-term growth potential.
- Established clear performance metrics for individual team members, driving accountability towards meeting organizational goals.
- Maintained accurate records of all projects, providing regular updates to senior management on progress and potential roadblocks.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Created and managed project plans, timelines and budgets.
SR. Director of Information Technology
Culinart Group
01.2002 - 01.2018
- Developed and oversaw company’s IT operations, such as infrastructure, security, data warehouse, application support, IT compliance, and project management to streamline IT operations
- Managed all aspects of day-to-day operations, including network, server, and telecommunications administration support with keen focus on critical infrastructure services, such as data center, WAN, LAN, Wi-Fi, firewalls, switches, and unified communications
- Ensured compliance with organizational requirements and regulations throughout the US by organizing oversight of all hardware, software, network resources, and services
- Spearheaded development, execution, and maintenance of policies, guidelines, and standards operating procedures
- Introduced and established modern disaster recovery and prevention methods, including encryption and NAS backups scheduled during non-peak hours
- Drove revenue growth through successful market expansion strategies, identifying untapped markets and capitalizing on emerging trends.
- Optimized project timelines by effectively delegating tasks and prioritizing workload among team members.
- Implemented cost-saving measures through effective resource allocation and budget management.
- Managed risk effectively by identifying potential threats, developing contingency plans, and implementing mitigation strategies in line with overall business objectives.
- Navigated complex regulatory environments to ensure compliance with local laws, standards, and regulations relevant to the business domain.
- Facilitated seamless business transitions during mergers or acquisitions, ensuring minimal disruption to ongoing operations while integrating teams effectively.
- Managed strategic business planning and implementation by reducing customer support calls by 50% and improving user experiences.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Education
Bachelor’s Degree - Computer Science & Mathematics
Northeastern University
Boston, MassachusettsAssociate’s Degree - Computer Science
Quincy College
Quincy, MassachusettsSkills
Project Management
Mergers and acquisitions knowledge
VmWare Virtualization
Agile Methodology
Resource Allocation
Information Security
Client Relations
Computer Architecture
Advanced problem solving
Stakeholder Communications
Certification
CNA
Accomplishments
- Oversaw completion of various complex projects, including data center redesign, international operations facility build-outs, WAN redesign / deployment, direct connections to cloud service providers infrastructure, enterprise-wide monitoring, and other technology refreshes.
- Reorganized staff and updated technological resources with functionalities, including content delivery, cloud integration and web application firewalls to improve overall efficiency of enterprise application services.
- Spearheaded infrastructure readiness planning and implementation of integration processes for all merger / acquisitions; total of 9 acquisitions in 13 years.
- Achieved budget targets and expected timelines through integration and project management efforts.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
Arabic
Native or Bilingual
French
Native or Bilingual
Timeline
Senior Technical Project Manager
Lincoln IT
12.2022 - 10.2023
Consultant
Neptune Computer consulting
04.2020 - Current
Senior Team Lead Technology Projects Delivery
Compass Digital Labs
01.2018 - 01.2020
SR. Director of Information Technology
Culinart Group
01.2002 - 01.2018
Bachelor’s Degree - Computer Science & Mathematics
Northeastern University
Associate’s Degree - Computer Science
Quincy College