Said (Sid) Haymour
Livonia,MI
Summary
Dynamic Department Manager at Cleveland-Cliffs with a proven track record in enhancing customer satisfaction and reducing costs. Skilled in team leadership and performance evaluation, I successfully implemented cross-training initiatives and led high-priority projects, driving productivity and accountability within the department. Committed to fostering a collaborative work environment.
Overview
32
32
years of professional experience
Work History
Department Manager Plant Services
Cleveland-Cliffs
10.2014 - 03.2025
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Oversaw departmental budgets to ensure financial efficiency, leading to significant reduction in unnecessary expenditures.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
- Led a team of professionals to consistently achieve or exceed performance targets.
- Assisted in talent acquisition efforts, hiring top candidates to strengthen the department''s capabilities.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Led cross-functional teams in high-priority projects, ensuring successful outcomes within tight deadlines.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Established clear performance expectations for staff members which led to increased accountability.
Maintenance Manager Cold Mill
Severstal NA and AK Steel
01.2001 - 10.2014
General Supervisor Mechanical Maintenance
Rouge Steel
06.2000 - 01.2001
Supervisor Maintenance Cold Mill
Rouge Steel
08.1999 - 06.2000
Hourly Millwright
Rouge Steel
09.1993 - 08.1999
Education
Journeyman Millwright - Millwright
Millwright Apprenticeship Local 1102
Warren, MI01-1977
High School Diploma -
Fordson High School
Dearborn, MI06-1973
Skills
- Team leadership
- Team supervision
Accomplishments
- Collaborated with team of 15 in the development of high voltage upgrades with ITC and DTE.
- Had Zero injuries in departments I managed for 5 year consecutive.
- Worked with Ford Motor Co. on all utilities that was supplied to them from the steel mill.
- Purchased and implemented Maintenance system for Severstal NA.
- Coordinated all work with utility companies i.e. DTE, ITC, and DTE Gas.
Languages
Arabic
Limited Working
Timeline
Department Manager Plant Services
Cleveland-Cliffs
10.2014 - 03.2025
Maintenance Manager Cold Mill
Severstal NA and AK Steel
01.2001 - 10.2014
General Supervisor Mechanical Maintenance
Rouge Steel
06.2000 - 01.2001
Supervisor Maintenance Cold Mill
Rouge Steel
08.1999 - 06.2000
Hourly Millwright
Rouge Steel
09.1993 - 08.1999
Journeyman Millwright - Millwright
Millwright Apprenticeship Local 1102
High School Diploma -
Fordson High School
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