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MARTY STEINKE
Denver,CO
Summary
Strategic healthcare operations leader with 25+ years of progressive food service and hospitality leadership experience, including 8 years of dedicated management within HCA HealthONE. Proven track record of managing an annual department budget of up to $5M and slashing APD net spend to achieve goals. Recognized expert in executing flawless General Ledger (GL) coding and building the most accurate financial tracking systems in the Denver HCA market. A servant leader managing teams of up to 50 FTEs, dedicated to driving operational efficiency, maximizing HealthTrust vendor compliance, and maintaining a 100% "survey-ready" regulatory environment.
Overview
1
1
Certification
23
23
years of professional experience
Work History
Operations Manager / Food & Nutrition Services Department Manager
HCA HealthONE Rose Medical Center
Denver, CO
01.2018 - Current
- Direct daily operations, financial workflows, and staff management for patient and non-patient food services across the campus. Lead a team of 50 FTEs serving 120,000+ patients annually, overseeing patient meal service, retail dining, catering, and physician dining operations. Manage a $5M annual budget, implementing cost control measures that reduced expenses by 10%.
- Financial Leadership & Cost Control: Drove reduction of department budget by nearly $700,000 this year, focusing on decreasing APD net spend.
- GL Coding Expertise: Handle 100% of General Ledger (GL) coding for all departmental billing. Spearheaded an 8-year initiative to clean up, audit, and restructure coding workflows, achieving unprecedented financial accuracy.
- Financial & Systems Innovation: Serve as the platform Administrator for CaterTraks. Designed and implemented the most accurate accounting and data-tracking systems in the Denver HCA market, eliminating revenue loss and tightening tracking across the cafe, doctor's lounge, floor stock, room service, and catering.
- Efficiency Gains: Streamlined month-end reporting workflows, cutting the close window from 5 days to 3 days.
- Flawless Regulatory Record: Maintained a 100% "survey-ready" environment. Achieved zero findings during all The Joint Commission (TJC) surveys (2022–2024) and delivered perfect pass rates on all Denver County Health Department inspections consecutively for the last 8 years.
- Patient & Division Excellence: Achieved top patient satisfaction scores in the HealthONE division for 5 consecutive years, contributing to improved HCAHPS outcomes.
- Vendor & Cost Management: Maximize procurement compliance with HealthTrust contracted vendors, utilizing extensive costing strategies for all inventory items to control spend and minimize operational waste.
- Retention & Culture: Developed standardized hiring and onboarding programs, achieving 5% reduction in turnover while participating in shared governance councils to enhance operational improvements.
Executive Chef / Dining Service Director
Sunrise Senior Living
Broomfield, CO
01.2015 - 01.2017
- Overhauled the core dining program, consistently receiving positive stakeholder feedback and ensuring sustained enhancement.
- Ensured budget adherence across food cost, labor, hiring, and training, meeting corporate KPIs and operational expectations.
- Revamped core dining program, achieving consistent positive feedback from stakeholders and driving continuous improvement.
Chef Manager
Aramark / DirecTV
Englewood, CO
11.2014 - 11.2015
- Managed corporate dining operations for 1,000 staff members, optimizing inventory, orders, schedules, and sanitation to ensure seamless service.
- Functioned as the main liaison for customers and the client, utilizing strong knowledge in HACCP compliance, food production, and kitchen supervision.
- Led menu development, improved client interactions, and implemented comprehensive staff training to enhance service quality.
Executive Chef / Chef de Cuisine
Salt Bistro, La Loma Restaurant, Linger Restaurant, Willow Creek Restaurant, Bones Restaurant, Mizuna Restaurant, Brown Palace Hotel
Boulder, Denver, Evergreen, CO
01.2004 - 01.2015
- Accumulated extensive experience launching and managing high-volume culinary operations recognized with awards.
- Managed multi-station kitchens, coordinated menu planning, controlled labor/food budgets, sourced local ingredients, and oversaw kitchen remodels to improve operational efficiency and utility.
Education
Bachelor of Science - Healthcare Administration
TBD
Skills
- Operations management
- Financial Stewardship: $5M Budget Management, APD Net Spend Reduction ($700K Saved), Financial Reporting, Revenue Protection, Unit Costing
- Inventory management
- Systems Expertise: CaterTraks Administrator, Advanced Excel, Food Production Systems, Data Analytics, Operational Efficiency
- Health regulations
- Operational leadership
- Performance management
- Problem-solving
- Team leadership
Certification
- Certified ServSafe Manager National Restaurant Association | Expiration: [Insert Year]
- Board Certified Rose Leader (2022)
Languages
Spanish
Professional Working
Timeline
Operations Manager / Food & Nutrition Services Department Manager
HCA HealthONE Rose Medical Center
01.2018 - Current
Executive Chef / Dining Service Director
Sunrise Senior Living
01.2015 - 01.2017
Chef Manager
Aramark / DirecTV
11.2014 - 11.2015
Executive Chef / Chef de Cuisine
Salt Bistro, La Loma Restaurant, Linger Restaurant, Willow Creek Restaurant, Bones Restaurant, Mizuna Restaurant, Brown Palace Hotel
01.2004 - 01.2015
Bachelor of Science - Healthcare Administration
TBD